Broadly Interview Questions
& Process

My journey with Broadly started with a Monday recruiter call. At the end, I was told the team would decide by Wednesday, but I heard nothing by Friday. A week later, the recruiter apologized and scheduled two 30-minute back-to-back Zoom interviews. The first interviewer had Zoom issues, requiring a new link, but the recruiter handled it proactively. Both went well, leading to a call the next evening for the final rounds, also 30-minute Zoom calls. The first was on time, but the second interviewer was late, and I was given the wrong link initially. After getting connected, I lost about 10 minutes. I was told this was the final round, but a few days later, they called again, saying they couldn't decide between me and another candidate and wanted a sixth interview. I agreed. This interview was with the VP, who was late. At the end, she questioned my experience but then immediately said she had no doubts I could do the job well, which I found contradictory. I was told I'd hear by the end of the week or early next. On Friday, a new recruiter emailed, saying a decision would be made Monday. Monday passed with no word until about 3:00 PM local time when I received an email stating the decision would be delayed until 5:30-6:00 PM local time due to a meeting. Unsurprisingly, nothing happened. I reached out the next day, and the recruiter apologized, admitting the meeting didn't happen as stated. A few hours later, he called to say someone else was chosen but they'd keep my resume.

I had an initial phone screen with Ashleigh and then moved on to a "speed dating" style double interview where I had to prepare a sales pitch on anything. The first interview with Nadia and Mike was about 30 minutes long and went well, and they suggested I move to the final round with Sandra and Marc. That meeting also went well, and I was told I'd hear back the next day. The following day, I received an automated rejection email stating that despite my qualifications, they weren't moving forward with my application at this time. I've tried to get more feedback via email and LinkedIn but haven't heard back.

The hiring process was really quick and clear, wrapping up in just two weeks. I sent in my application online, and within two days, the recruiter, Tiffany, reached out. The initial phone screen with Tiffany was pretty basic, just getting to know me. She was super friendly. Then, I had a second phone interview with the person who would be my manager. This one was more detailed, and it was a good chance for me to ask specific questions about the job. The next step was to go to Broadly for an in-person interview to meet the team. This last interview was about an hour long, split into two 30-minute chats, one with my potential manager and another with a coworker. Everyone was really nice and welcoming. They asked more in-depth questions about the company, the role, and what motivates me. I got an offer two days after the onsite interview, which I was happy to accept. All in all, it was a good experience with open and honest communication from Tiffany.

The process kicks off with a phone screen from Sr. Recruiter Tiffany Lindsey. Then, you'll have a phone screen with Customer Care Manager Amber Costello. Following that conversation, you'll reconnect with Tiffany to discuss your thoughts and confirm mutual interest. They're super transparent throughout. Next up is an office tour. The team is really welcoming and makes you feel at ease, so it doesn't feel like a formal interview. During the tour, you'll have four 1:1 interviews: one with Amber, one with Tony Lam (Head of Customer Success) via FaceTime, and two on-site interviews with Customer Care Manager Pele T and Eric Bourne (Manager of Professional Services). After the interviews, you're invited to happy hour in the office kitchen to hang out with staff and other potential colleagues, not the competition. You'll get a small homework assignment asking which of Broadly's beliefs (from their acronym) resonates most. You'll discuss this the next day when you follow up with Tiffany about accepting an offer. She'll then consult the team for their feedback and get back to you with offer details. The team is amazing; they really make you feel like part of the family.