
Winners Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 350 interview experiences · FREE TO READ
Which role are you interviewing for?
14 roles · 350 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Winners.
Associate
They have a set of questions that they use in a predefined format. These are basic behavioral questions and are quite easy to answer. There are about eight to twelve questions, and they cover our previous work history and the reasons why we left our jobs.
- What would be your course of action if a customer requested to return an item purchased last year?
Store Associate
First, I had a phone screen where they asked about my background, why I was interested in the role, and my availability. Then, I had about a 30-minute in-person interview with the assistant store manager. I heard back about a week later and got the job offer.
- Can you tell me a little about yourself?
- What makes you want to work at this store?
- Could you share some examples of how you handle customer interactions?
Sales Associate
The interview process at Winners is usually pretty quick and friendly. It typically starts with either an online or in-person application. After that, there's a quick in-person chat with a manager where they'll ask about your availability, any customer service experience you have, and how you work in a team. If everything goes well, you should hear back with a job offer in just a few days, and then you'll go through the basic onboarding and training.
- Can you tell me what you know about the Winners brand and its company values?
Floor Staff
It was pretty chill. No weird questions asked. The interviewer was nice and we talked salary right then. They also gave me the lowdown on how the company works and what they're looking for. Then they asked me what I already knew about Winners and what I thought of the store.
- In your own words, what is Winners?
- What prior knowledge do you have regarding Winners?
- How do you perceive the store?
Winners Interview Questions
Quoted word for word from Winners interview reports.
“What would be your course of action if a customer requested to return an item purchased last year?”
Read reports →“How would you handle a customer who wants to make a return without a receipt?”
Read reports →“When it comes to interacting with others, is it more crucial to be respected or liked?”
Read reports →“How would you rate your current life satisfaction on a scale of 1 to 10?”
Read reports →“When it comes to rules, are you someone who always follows them, or do you think there are times they should be bent?”
Read report →“What is your course of action if a safety hazard is present in the store?”
Read report →“Imagine a customer is looking for something they can't find; how would you assist them?”
Read report →“Can you tell me what you know about the Winners brand and its company values?”
Read report →“How would you handle a situation where a customer is unhappy with a purchase and requests a discount?”
Read report →Formats, difficulty and experience
Across all 350 Winners interview reports.