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Winners Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 350 interview experiences · FREE TO READ

1.7 Rounds average
Easy Typical difficulty
80.5% Positive experience

Which role are you interviewing for?

14 roles · 350 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Winners.

Showing 4 of 350
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Winners

Associate

Sales · nearly a year ago

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral

They have a set of questions that they use in a predefined format. These are basic behavioral questions and are quite easy to answer. There are about eight to twelve questions, and they cover our previous work history and the reasons why we left our jobs.

Confirmed questions1 question
  • What would be your course of action if a customer requested to return an item purchased last year?
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Winners

Store Associate

Sales · nearly a year ago

Entry Easy Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite Offer
Interview formats
Behavioral Other

First, I had a phone screen where they asked about my background, why I was interested in the role, and my availability. Then, I had about a 30-minute in-person interview with the assistant store manager. I heard back about a week later and got the job offer.

Confirmed questions4 questions
  • Can you tell me a little about yourself?
  • What makes you want to work at this store?
  • Could you share some examples of how you handle customer interactions?
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Winners

Sales Associate

Sales · a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral

The interview process at Winners is usually pretty quick and friendly. It typically starts with either an online or in-person application. After that, there's a quick in-person chat with a manager where they'll ask about your availability, any customer service experience you have, and how you work in a team. If everything goes well, you should hear back with a job offer in just a few days, and then you'll go through the basic onboarding and training.

Confirmed questions1 question
  • Can you tell me what you know about the Winners brand and its company values?
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Winners

Floor Staff

Operations · a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Other

It was pretty chill. No weird questions asked. The interviewer was nice and we talked salary right then. They also gave me the lowdown on how the company works and what they're looking for. Then they asked me what I already knew about Winners and what I thought of the store.

Confirmed questions3 questions
  • In your own words, what is Winners?
  • What prior knowledge do you have regarding Winners?
  • How do you perceive the store?

Winners Interview Questions

Quoted word for word from Winners interview reports.

What would be your course of action if a customer requested to return an item purchased last year?

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How would you handle a customer who wants to make a return without a receipt?

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When it comes to interacting with others, is it more crucial to be respected or liked?

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How would you rate your current life satisfaction on a scale of 1 to 10?

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When it comes to rules, are you someone who always follows them, or do you think there are times they should be bent?

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What is your course of action if a safety hazard is present in the store?

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Imagine a customer is looking for something they can't find; how would you assist them?

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Can you tell me what you know about the Winners brand and its company values?

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How would you handle a situation where a customer is unhappy with a purchase and requests a discount?

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Formats, difficulty and experience

Across all 350 Winners interview reports.

Interview formats

Behavioral 68.3%
Technical 15.5%
Other 9%
Case 2.5%
Presentation 2.3%

Interview difficulty

Easy 50.6%
Average 47.1%
Difficult 2.3%

Candidate experience

Positive 80.5%
Neutral 15.8%
Negative 3.7%

Reports by job function

Sales 260
Operations 65
Other 12
Finance 8
Analytics 3
Engineering 1