Universal Service Administrative Company Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 43 interview experiences · FREE TO READ
Which role are you interviewing for?
17 roles · 43 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Universal Service Administrative Company.
Universal Service Administrative Company
Program Analyst
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical
The interview process started with an HR interview that focused on behavioral questions, particularly asking about experiences dealing with difficult people. Based on the interview, this role appears to be primarily about reviewing forms submitted by those they serve. The manager seemed to prioritize efficiency in quickly reviewing forms, making it feel somewhat like an assembly line.
Confirmed questions6 questions
- How do you decide what to do first?
- Can you share a time you had to work with someone difficult?
- Tell me about a time you did repetitive or boring tasks.
Universal Service Administrative Company
Financial Analyst
Senior Easy Negative experience No offer 1 round
Interview process
Recruiter call Panel Background check
Interview formats
Behavioral Technical
So I had an initial pre-screening with HR, then it took several weeks to set up the next interview. After the interview, which was a panel of four people, I waited 3 weeks and then reached out to HR for a status update. I never got any feedback. It wasn't a hard interview, I felt like I answered all the questions well. I was really excited about the organization's mission. The whole experience gave me a really bad impression of USAC. At the very least, they should offer feedback on whether you're selected or not.
Confirmed questions1 question
- Can you describe your Excel skills?
Universal Service Administrative Company
Finance
Entry Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Onsite Offer
Interview formats
Behavioral Technical
The interview process was really simple. I first got a call from HR for a preliminary phone screen. Then, I had a phone interview with the hiring manager. After that, they invited me for a face-to-face interview. During the face-to-face, I met with the manager, the director, someone from a department I'd work with, and finally HR to ask any questions. About 3-5 days after the interview, the manager and HR called with a verbal offer, and I got the formal written offer the same day.
Confirmed questions1 question
- What makes you seek new employment?
Universal Service Administrative Company
Senior Project Manager
Senior Average Neutral experience Accept offer 3 rounds
Interview process
Phone screen Onsite Onsite
Interview formats
Behavioral
The interview process has a few stages. First, there's a phone screen. You might have to wait a while to hear back, so it's a good idea to follow up after a couple of weeks. Then, you'll have an in-person interview, and possibly a second in-person interview with more interviewers. They might even interview you for one role and then later for a different one.
Confirmed questions1 question
- What's your approach when dealing with coworkers who aren't listening or not doing their assigned tasks?
Universal Service Administrative Company Interview Questions
Quoted word for word from Universal Service Administrative Company interview reports.
“Can you explain what a pivot table is?”
Read reports →“Can you describe the Business Analyst process in detail?”
Read reports →“What is your process for logging defects?”
Read reports →“What's your usual way of communicating?”
Read reports →“How do you decide what to do first?”
Read report →“Given that you are pursuing your master's degree, are you planning to continue working here after you finish?”
Read report →“How do you learn what you need to know?”
Read report →“How would you approach understanding a system?”
Read report →“What's your approach when dealing with coworkers who aren't listening or not doing their assigned tasks?”
Read report →Formats, difficulty and experience
Across all 43 Universal Service Administrative Company interview reports.