Universal Service Administrative Company Program Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Universal Service Administrative Company.
Universal Service Administrative Company
Program Manager
Mid Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Onsite Panel Presentation
Interview formats
Behavioral Technical Presentation
The interview process is pretty thorough. You'll start with HR to confirm your resume details. Then, you'll likely meet with the whole team, and their questions will differ based on their experience and what they focus on. It usually ends with a final chat with the senior manager of the team.
Confirmed questions2 questions
- What would be the first step you would take to excel in this role?
- What is the first thing you would do to be successful in this position?
Universal Service Administrative Company
Program Manager
Mid Easy Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
I spoke with the VP and the COO, and a little bit with some staff members. HR handled all the follow-up. On the first day, HR missed setting up some of the training sessions, which is typical for HR, though some recent hires are doing better. The interview process has improved, but the hiring process is still a bit of a mess.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
Universal Service Administrative Company
Program Manager
Entry Easy Positive experience Accept offer 3 rounds
Interview process
Phone screen Onsite Group
Interview formats
Behavioral Group
I started with a phone chat with my future manager. Then I visited the office to meet two managers from my team. After that, there was a second group interview with 2 other department members.
Confirmed questions1 question
- Can you describe how you handle challenging client interactions?
Universal Service Administrative Company Program Manager Interview Questions
Quoted word for word from Universal Service Administrative Company interview reports.
“Given that you are pursuing your master's degree, are you planning to continue working here after you finish?”
Read reports →“Can you share an instance where you had to mediate a negotiation between two groups with conflicting priorities?”
Read reports →“What is the first thing you would do to be successful in this position?”
Read reports →“What would be the first step you would take to excel in this role?”
Read reports →“Can you describe how you handle challenging client interactions?”
Read report →Formats, difficulty and experience
Across all 6 Universal Service Administrative Company interview reports.