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Universal Service Administrative Company Analyst Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 21 interview experiences · FREE TO READ

2.4 Rounds average
Average Typical difficulty
47.6% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Universal Service Administrative Company.

Showing 3 of 21
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Universal Service Administrative Company

Program Analyst

Operations · a year ago

Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical

The interview process started with an HR interview that focused on behavioral questions, particularly asking about experiences dealing with difficult people. Based on the interview, this role appears to be primarily about reviewing forms submitted by those they serve. The manager seemed to prioritize efficiency in quickly reviewing forms, making it feel somewhat like an assembly line.

Confirmed questions6 questions
  • How do you decide what to do first?
  • Can you share a time you had to work with someone difficult?
  • Tell me about a time you did repetitive or boring tasks.
Universal Service Administrative Company logo
Universal Service Administrative Company

Program Analyst

Operations · more than a year ago

Mid Average Positive experience Accept offer 3 rounds
Interview process
Phone screen Onsite Take home
Interview formats
Behavioral Technical

The interview started with a pretty generic phone screen. If I passed that, I had a face to face interview with the hiring manager, a staff member, a director, and a manager from another team. They asked standard questions during this part. There was also a skills test, specifically for MS Excel.

Confirmed questions1 question
  • Can you describe a challenging situation you faced at work and explain how you handled it?
Universal Service Administrative Company logo
Universal Service Administrative Company

Analyst

Analytics

Senior Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Panel Offer
Interview formats
Behavioral Technical

I was contacted by a recruiter for an initial interview. I had to follow up with them about the next steps. Then I had a second interview with the manager, which was great, followed by a panel interview. I didn't hear back for a month, so I reached out again. The recruiter then said they'd let me know by the end of the week, but I never heard back. When I followed up again, I got an automated message saying they're out of office for two months. It was the worst-run interview process ever.

Confirmed questions2 questions
  • Behavioral questions were asked during the second round.
  • The first round was a get-to-know-you session.

Universal Service Administrative Company Analyst Interview Questions

Quoted word for word from Universal Service Administrative Company interview reports.

Can you recall a situation where you had to communicate unfavorable news?

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Tell me about a time you failed to communicate and how you overcame it.

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Formats, difficulty and experience

Across all 21 Universal Service Administrative Company interview reports.

Interview formats

Behavioral 56.8%
Technical 29.7%
Presentation 5.4%
Group 5.4%
Other 2.7%

Interview difficulty

Easy 14.3%
Average 76.2%
Difficult 9.5%

Candidate experience

Positive 47.6%
Negative 28.6%
Neutral 23.8%