UGG Australia Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 41 interview experiences · FREE TO READ
Which role are you interviewing for?
4 roles · 41 reportsCandidate interview experiences
First-hand accounts from people who interviewed at UGG Australia.
UGG Australia
Footwear Designer
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
It took about 4 months for them to respond to my application. The interview was conducted over email, and they took several weeks to follow up. I never heard back so I assumed they weren't interested. This is the second time this has happened with Deckers.
Confirmed questions1 question
- Could you tell me about the brands you've previously worked with?
UGG Australia
Sales Associate
Entry Average Accept offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Other
I had an interview at a small store in Caesars Palace, Las Vegas. The interview was from 4pm to 4:50pm and I went through 2 interviews with about 20 questions total. They were easy but you had to be careful about what you said. After filling out the application, I got an email for the interview four days later. Now I'm waiting for a call back. I got hired, they said they're waiting for HR to review stuff, hopefully it doesn't take too long! You get a free pair of Uggs. You can wear jeans and a collared long-sleeve white shirt, but I'm not sure what else you can wear. They told me when I come in to fill out paperwork, it takes 2 hours and I get paid for it!
Confirmed questions3 questions
- Can you share an instance of providing an excellent customer experience?
- What would you do if you noticed employees not doing their work, and what was the outcome?
- Describe a situation where teamwork was effective.
UGG Australia
Key Holder
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
They're opening a new store in the mall by my house so I applied online. I was called the next day and spoke with one of the store managers from California. The gentleman I spoke with was extremely friendly and down to earth and we discussed the company values as well as my values and experience. The interview process was extremely easy and very relaxed. He then told me he would set up another interview with the store manager in my region for a more one on one interview to see if I fit the role I applied for.
Confirmed questions1 question
- Tell me about a time you had a disagreement with someone or had to deliver negative feedback to an employee or manager.
UGG Australia
Stock Associate
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Recruiter call Offer
Interview formats
Behavioral Behavioral
I had an interview at the 34th street workforce 1 location with a store manager, then went to the UGG store for another interview with a co-manager. I got a job offer a day or two later. The whole thing took about a week, though I wish the salary could've been negotiated.
Confirmed questions4 questions
- Tell me a little about yourself?
- What is your idea of excellent customer service?
- Describe a time when you've gone above and beyond for a customer
UGG Australia Interview Questions
Quoted word for word from UGG Australia interview reports.
“What if the item the customer wants is also unavailable online?”
Read reports →“What do you know about UGG products?”
Read reports →“What is your knowledge about UGG?”
Read reports →“Do you understand the meaning of conversion?”
Read reports →“What action would you take if you observed shoplifting?”
Read report →“How would you approach selling UGG boots in the summertime?”
Read report →“What would you do if a customer wants an item that is out of stock?”
Read report →“Can you tell me why you are interested in UGG?”
Read report →“What does good customer service mean to you?”
Read report →Formats, difficulty and experience
Across all 41 UGG Australia interview reports.