TCF Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 140 interview experiences · FREE TO READ
Which role are you interviewing for?
21 roles · 140 reportsCandidate interview experiences
First-hand accounts from people who interviewed at TCF.
TCF
Assistant Branch Manager
Mid Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
It was a pretty standard process. First, I had a phone interview, and then an in-person interview. Both interviews were pretty straightforward and not too complicated. The phone interview focused a lot on my previous work experience and customer service skills. The in-person interview was mostly about customer service as well. I didn't end up getting an offer, and I never heard back or got any kind of notification.
Confirmed questions1 question
- Tell me about a time you encountered a challenging problem at work and how you handled it.
TCF
IT Support
Entry Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
The interview process included two phone calls and then an on-site interview. It was a weird situation because the hiring manager I had spoken with just three days prior was no longer there when I arrived for the interview. The interviews felt like a disorganized mess, with people seeming very worried about their own positions. It would have been helpful to know the hiring manager had left beforehand. I felt for everyone involved, including the HR staff.
Confirmed questions1 question
- How would you manage shifting priorities quickly?
TCF
IT Digital
Intern Average Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other
First, there was a phone chat with HR about my background and what I was looking for. It was pretty standard. Then, I went to their main office for the second interview. The interviewer was kinda unprofessional, showing up late, not really introducing himself, and having a condescending attitude. He seemed totally checked out and couldn't even answer my questions. The whole thing was under 20 minutes. I was supposed to hear back the next week, but it took a month and they ignored my emails. It felt like a complete waste of time.
Confirmed questions2 questions
- Can you discuss your background, qualifications, and interests?
- What do you envision your responsibilities to be as an intern?
TCF
Bank Supervisor
Mid Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Offer Background check
Interview formats
Behavioral Technical
I submitted my application online. A few days later, a recruiter reached out via email to schedule a phone interview. This call lasted about 20-30 minutes. After the phone interview, I was set up for an in-person meeting with a branch manager. While that interview seemed to go well, they ended up choosing an internal candidate. So, the recruiter then arranged another interview for me at a different branch. I had that interview on a Friday and got an offer the following Monday. The offer was conditional on passing background, drug, and employment verification checks, which took another 3-4 days to clear. The whole hiring process, from application to offer, took about 1-2 weeks, followed by 3 weeks of training.
Confirmed questions1 question
- Can you share an instance where miscommunication led to a problem you had to resolve?
TCF Interview Questions
Quoted word for word from TCF interview reports.
“Can you sell me an item that is in this room?”
Read reports →“What action would you take if your cash drawer had an excess or deficit of funds?”
Read reports →“What are the duties of a Teller at TCF Bank, in your opinion?”
Read reports →“How would you motivate staff to boost the branch's sales of checking accounts?”
Read reports →“Can you commit to opening at least one checking account for a customer each day?”
Read report →“Describe how you would handle a situation where a customer is dissatisfied with the service provided.”
Read report →“Can you tell me about a time you were unhappy with how you performed?”
Read report →“Have you worked at a job for 9 months or longer previously?”
Read report →“How would you handle a situation where you have a conflict with a coworker?”
Read report →Formats, difficulty and experience
Across all 140 TCF interview reports.