
Taptap Send Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 119 interview experiences · FREE TO READ
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30 roles · 119 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Taptap Send.
Office Manager
The interview process was a bit disorganized, though not the hiring manager's fault. It started with the usual steps: application, an aptitude test, a call with the recruiter, and then several one-on-one meetings with team members. That's where things got a little off track. During the one-on-ones, interviewers would begin with casual chat like 'How's life?'. One interviewer seemed distracted by their phone and even rolled their eyes, making it unclear if it was due to their phone or my responses. Then, an interview with the CEO was added last minute, with conflicting times in the invite and the email. The CEO's questions, such as 'did you set goals?' and 'what's your dream job?', didn't seem to align well with an Office Manager role. It felt like they were looking for specific, quantifiable achievements like 'I sold 1 million', which is more typical for sales or business development roles with clear KPIs. While an Office Manager role does involve goals, it's more about soft skills and influencing culture, which are harder to measure. This 10-minute conversation ultimately led to a rejection. Given that the only consistent team member during the entire process was also leaving and described the environment as 'messy', it speaks volumes.
- How is your life going?
- What is your dream job?
Customer Support Agent
I had an initial interview with the team lead, who was enthusiastic and very knowledgeable about the role. They were okay with me being fully remote. Then, I was set up for a second interview, but it got rescheduled last minute. During the second interview, the interviewer immediately downplayed my experience, suggesting I wouldn't be able to adapt to their industry because I came from a different one. They also seemed annoyed and revealed they actually needed someone local for the first 6 months due to the product's complexity, contradicting the remote possibility from the first interview. This inconsistency made me uncomfortable, and I felt there was a lack of clarity about what they were looking for. The interviewer's demeanor also made me feel uneasy about potentially working under them, so I proposed ending the interview process. It left me with a negative impression of the leadership and the company.
- Tell me about times you dealt with challenging customers and successfully turned the situation around.
- Could you describe your daily work routine and how you address customer issues?
- How quickly do you usually resolve customer problems?
AML Analyst
My interview experience with TTS was honestly a pleasant surprise. I walked in expecting the usual interrogation-style questions, bright lights, and someone yelling “Where were you on the night of…?” — but instead, I got warm conversations that felt more like a thoughtful exchange than an exam. The interviewers were genuinely engaged, asked smart questions, and actually listened to the answers (a rare skill these days!). I was definitely a bit stressed at first — my voice did that shaky thing, and my brain briefly considered fleeing the country — but they immediately picked up on it and did their best to help me relax. It worked. I found myself enjoying the conversation instead of counting the minutes. A huge plus: the process was organized. Like, impressively organized. Every step had a clear agenda, dates were respected, no one rescheduled last-minute, and I didn’t have to refresh my inbox 200 times wondering if someone had forgotten me. That level of punctuality says a lot about respect for candidates’ time — and trust me, it does not go unnoticed. Overall, the whole experience felt human, encouraging, and refreshingly drama-free. I left each interview feeling confident and heard — not drained or judged. If more companies treated candidates this way, Glassdoor would be a much calmer place.
- Do you find repetitive tasks boring?
Lead Engineer
Recruited via LinkedIn by a recruiter, the process was super quick and well-organized, with really nice people. Started with a screening call, then a light intro chat with the hiring manager to check for fit. Next was a Hackerrank coding interview over video with an engineer, focusing on a real algorithmic problem, so brush up on data structures and algorithms. After that, a practical back-end system design for a made-up feature, done via video with two engineers, emphasizing data modeling and app design. Then, a very engaging conversation with the COO who asked insightful questions beyond the typical 'why us?'. Got an offer super fast, accepted, and they were flexible with my start date about 5 weeks out.
- Can you outline your approach to designing this?
Taptap Send Interview Questions
Quoted word for word from Taptap Send interview reports.
“Regarding expansion, what are your thoughts on our next target markets, and what makes the UAE an attractive destination for us?”
Read reports →“What are your thoughts on the appearance of our social media and app?”
Read reports →“Given $x budget, what would be your plan for 1 week in the sender country and 1 week in the receiver country?”
Read reports →“Did the IQ test include tasks that required attention to detail, like comparing strings?”
Read reports →“How would you approach growing TapTap Send's presence in the Philippines?”
Read report →“How would you handle a situation where a team member is not performing well?”
Read report →“What would be your key strategic points to grow our business in country X?”
Read report →“On a scale of 1-10, how would you score your manager and how do you think they would score you?”
Read report →“How would you collaborate with the product team on this feature?”
Read report →Formats, difficulty and experience
Across all 119 Taptap Send interview reports.