Sticker Mule Interview Questions
& Process

The hiring process involved an online application, a phone screen, and then some interviews. It was unusual how defensive and insistent they were about hiring not being due to departures, but rather due to growth. This didn't align with what I later learned from former employees, former customers of Sticker Mule and recent reports on their politics scandal. I was disappointed by their lack of transparency during the interview and the multiple red flags that emerged.

Only went through the first round of the interview process. Phone call (no video) and pretty standard interview questions. One thing that stood out to me is that they require mandatory overtime one weekend a month. The interviewer could not answer my more in-depth questions about the role because she said that she is just screening and the second round is with Customer Service higher-ups. I did send a thank you follow-up email and only got a generic "no-reply" rejection email, which felt odd considering I had the interviewer's contact information and would have liked to ask for some feedback. Also, do yourself a favor (or don't depending on how much you want to put into this job) take a look at their Twitter to see how they publically respond to customer complaints. Not very professional at all.

I applied by filling out the basic info on their website and attaching my resume and cover letter. Right after that, a recruiter called to set up a Zoom interview for Monday. The interview was quick with easy questions. The interviewers were okay, but their vibe was a bit weird, not super enthusiastic, which made me nervous. At the end, they asked if I had questions, so I asked about working there, group dynamics, and growth opportunities. The same day, I got an email with artwork and FAQs, plus a task list due Thursday. I finished the tasks by Tuesday midday. Honestly, the tasks and instructions felt kinda misleading and vague, and there was no way to ask questions about them. The tutorials were too basic. I took a chance and mostly followed them but added some custom touches within their customer guidelines. I feel like companies have different production file setups, so it would be better if the practical part had clearer rules. After submitting Tuesday, I didn't get confirmation they received it. On Thursday, I followed up, and they confirmed receipt and said they'd reply by the end of the week. Friday evening, they replied saying they were going with another candidate, thanked me, and told me to sign up for an account for a $50 credit. Overall, the process was smooth, and the recruiters were responsive, though a bit cold, which fits their logical, decision-making values. I emailed back asking for feedback and thanking them, also stating I'd still be interested in future roles.

My interview experience was initially smooth, involving three Skype interviews with both HR and managers from the Italian office and the US headquarters. I received a job offer via email, indicating I had successfully passed all stages. However, the situation became questionable afterward. They sent me an assignment to complete within a few days, which involved drafting three emails to potential customers to assess my English proficiency. After submitting the assignment, I received an email stating they would hire another candidate, even though they had already offered me the job. My attempts to contact them via email were ignored. Only when I threatened legal action did they contact me, apologize for the confusion and their conduct, and admit their hiring process is flawed, particularly in the Italian office. In over 50 interviews, I've never felt so insulted.