Raptor Technologies Interview Questions
& Process

The interview process had 6 phases total. The final phase was a presentation given to everyone who interviewed me. I went through a screener and two interviews. The questions were what I expected. They seemed to be looking for a specific culture fit, which felt more corporate than I prefer. The work is interesting though, but the teams are huge and there are many individual contributors. The recruiter was great to work with, friendly and communicative.

A recruiter contacted me about this role since I was looking into similar jobs. I had a few interviews planned, but after learning more about the company, I was eager to continue because it aligned with my career goals. The recruiter was friendly and gave me a lot of details about the job, like pay and travel. They wanted to fill two positions in two weeks and quickly set up an interview for me with the implementation team lead, then with the implementation manager the next morning. Their energy suggested they were hiring fast. They set up a final virtual interview with the director overseas, who seemed really interested in me, said I was a good fit, and mentioned HR would make a decision soon. I mentioned I had other final interviews, but I was most excited about this one and would wait. She agreed they'd move fast to get things going. This whole process took only seven days and had four stages, which initially seemed great. But even though they said a decision was coming soon, I heard nothing. I followed up with the recruiter, but a week later, I got a quick message saying they were still interviewing, which was different from what they said before. Eventually, I found out the job went to someone else, and then I saw it posted again online. When I asked for feedback, the only response I got was from an HR partner who never spoke to me, saying the recruiter left and they were looking for other candidates. It's one thing not to get the job after four rounds. It's another to be told by the hiring team you're great and to wait, despite your other interviews, only to be ghosted and then basically lied to when you ask why and they repost the job. This experience, and what others have said, makes it seem like the hiring team just wants to keep candidates interested until they find someone, but they don't take responsibility for being clear about their decisions.

The hiring process from application to recruiter conversation was swift. Initially, the recruiter was responsive. I then connected with the hiring manager and subsequently participated in three more remote interviews, bringing the total rounds to five since the initial recruiter screening. Following this, I was invited for an on-site interview and presentation in Texas. While the company covered flight and hotel expenses, I had to bear all other costs, contrary to my prior discussions with them. The on-site meeting and presentation went smoothly, though the executive I was meant to present to left before it began and did not return. At this point, the company's professionalism declined significantly. Despite informing the recruiter about other offers, my interest in Raptor's mission remained strong. I had to repeatedly contact the recruiter to get a response, and no feedback was offered. As an experienced mid-senior professional who completed six rounds, I expected feedback and timely communication, which are standard professional courtesies. My overall impression was that while Raptor had many skilled individuals, many in management positions seemed to be promoted contributors lacking formal management training or corporate-level experience.

The interview process was smooth and was scheduled quickly. I had a phone interview with HR, and then a video interview with the manager over the position. Next, I was to have an interview with employees holding the same position I was applying for. I was told I would have a total of 4-5 interviews. I respect that they want to make sure you are a good fit for them and that you feel you understand the role and company thoroughly. I declined to continue the interview process because I decided to go in a different direction. This role is demanding and needs a person that is fully committed. The CSM role I was interviewing for oversaw 180 accounts.