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Press Ganey Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 113 interview experiences · FREE TO READ

2.9 Rounds average
Average Typical difficulty
64.6% Positive experience

Which role are you interviewing for?

30 roles · 113 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Press Ganey.

Showing 4 of 113
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Customer Success Specialist

Sales · nearly a year ago

Entry Difficult Positive experience Accept offer 3 rounds
Interview process
Recruiter call Take home Onsite Offer
Interview formats
Technical Presentation

The interview process at Press Ganey / PG Forsta was one of the most transparent and well-run ones I've experienced. They communicated clearly and on time at every stage, setting expectations upfront without anything feeling hidden. I liked that they focused on real-world scenarios and practical, data-oriented exercises similar to the actual job, instead of just hypotheticals. The team was professional, respected my time, and followed up consistently. The entire process, from the first screening to the offer, felt thoughtful and human, not like a transaction. It was a straightforward and confidence-building experience that made accepting the role easy.

Confirmed questions1 question
  • How would you approach a messy situation with imperfect data when a customer needs clarity over a fast solution?
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VP Marketing

Marketing · nearly a year ago

Executive Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral

The hiring process was very disappointing. I was told it was an urgent hire, but it took over 3 months. First, there was a 30-minute chemistry meeting with HR. After waiting 2 weeks, I had a 60-minute chemistry meeting with the APAC Marketing Director in Australia, where we discussed the role. Then I waited another 4-5 weeks with no feedback or updates. When I finally reached out, I was told they had almost filled the role. There was no real discussion about my skills or experience, no feedback, no updates on progress, and no transparency. They didn't even shortlist candidates. It was a very disrespectful and nonsensical approach to recruitment.

Confirmed questions0 questions

No confirmed questions were included in this interview report.

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Health Plan Consultant

Consulting · a year ago

Mid Average Positive experience Accept offer 5 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical

The interview process was pretty standard. I had about 5 interviews, but I think they received a ton of applications. Everyone was courteous and focused on company culture and the job, which I appreciated. I don't interview very well despite my resume, but they made me feel comfortable from the start and were patient when I stumbled a bit early on. It was a little lengthy overall, but I have no complaints. My recruiter, Sean, is awesome - very professional and communicative, always replying within 24 hours. Pretty great experience.

Confirmed questions4 questions
  • Can you discuss your background in health plan operations?
  • How do your previous job responsibilities connect with the tasks required for this role?
  • Please explain how your job tasks align with the responsibilities of this position.
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Account Manager

Sales · a year ago

Mid Difficult Positive experience Accept offer 2 rounds
Interview process
Recruiter call Panel Offer
Interview formats
Behavioral Technical

The interview process at PG Forsta was efficient and transparent. I initially interviewed for a different role but didn't get it. However, the hiring team thought I'd be a good fit for another position and reached out. The next interview was a two-person panel where they asked straightforward questions about my experience and how I'd fit with the team. A few weeks after that interview, I got an offer and started onboarding. The whole experience felt smooth and well-organized. I liked how flexible the team was and how they focused on finding the right match.

Confirmed questions2 questions
  • Describe how you monitor and improve response rates and data collection in survey projects.
  • Tell me about a time you spotted a project risk and what you did to handle it.

Press Ganey Interview Questions

Quoted word for word from Press Ganey interview reports.

Can you explain the difference between machine learning and statistical learning?

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Can you list all providers with the last name 'Smith' who are currently part of an active organization?

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Can you split the 'full name' column into two new columns, one for the first name and one for the last name?

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For every organization, could you count the providers who aren't working at any location and were added to an account after January 1st, 2021?

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How many providers are working at more than one location and are linked to an active account?

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Do you focus more on the specifics or the overall view of things?

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Describe how you monitor and improve response rates and data collection in survey projects.

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Can you tell us about your research and its potential outcomes?

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What kind of individuals do you find it difficult to work with?

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Formats, difficulty and experience

Across all 113 Press Ganey interview reports.

Interview formats

Behavioral 52.9%
Technical 26.7%
Presentation 11.4%
Other 3.8%
Coding 2.4%

Interview difficulty

Easy 15%
Average 65.5%
Difficult 19.5%

Candidate experience

Positive 64.6%
Negative 24.8%
Neutral 10.6%

Reports by job function

Sales 33
Operations 20
Engineering 19
Consulting 12
Other 12
Analytics 7