Nordstrom Rack Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 141 interview experiences · FREE TO READ
Which role are you interviewing for?
18 roles · 141 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Nordstrom Rack.
Nordstrom Rack
Copywriter
Entry Easy Positive experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
I applied online for a remote, part-time, flex copywriter job at Nordstrom Rack. A talent acquisition rep contacted me on LinkedIn to schedule a phone interview. During our chat, she went over the job duties, who I'd report to, and mentioned she'd pass my info to the hiring manager. If the hiring manager liked my profile, the next step was a 45-minute video call. My call with the rep was on a Thursday. She said I should hear back by the next Wednesday at the latest. On Wednesday morning, I got an email from her. She explained that the creative team had a reorg the day after our call, and the role was put on hold. She said she'd let me know if the role reopened and if I was still interested.
Confirmed questions1 question
- Can you tell me about your background?
Nordstrom Rack
Sales Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
I went to their career fair event which was scheduled from 11 AM to 5 PM. I got there around 2 PM. Although the email mentioned it would take about an hour, it actually took closer to 2 hours. A lot of the time was spent just waiting for my turn. It felt like they didn't have enough staff to interview everyone, which caused the long waits. Since they were interviewing for different departments, it probably got pretty hectic for the staff with so many people wanting to interview. But once I got to interview, it was pretty straightforward. They asked general questions about retail sales, how I interact with customers, and my teamwork skills. Since it's Nordstrom, dressing in fashionable business casual is recommended. They offered me the job right then and there.
Confirmed questions1 question
- How would you drive sales when customer traffic is low?
Nordstrom Rack
Sales Floor Team Member
Entry Easy Negative experience No offer 1 round
Interview process
Recruiter call Group
Interview formats
Group
The interview process was not great. HR emailed me with date and time options for an interview. I didn't get the name of the interviewer. When I got there, the Assistant Manager didn't know I was coming or who would interview me. After about 10 minutes, she said she'd be doing a group interview with me and some other people. I wasn't told it would be a group interview beforehand.
Confirmed questions1 question
- What are your available hours?
Nordstrom Rack
Assistant Manager
Manager Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Recruiter call
Interview formats
Behavioral Behavioral
Honestly, the interview process can vary depending on the specific team, but it's generally not too demanding. The main goal is for the manager to get a sense of your personality. Expect a lot of situational questions, which might feel a bit repetitive. They'll also want to know if you align with the company's values. Towards the end, they usually discuss salary and wages, which is a nice touch.
Confirmed questions4 questions
- How would you foster an environment where your colleagues feel comfortable sharing their thoughts?
- Could you describe the type of person you are?
- Do you feel you align with the company's values?
Nordstrom Rack Interview Questions
Quoted word for word from Nordstrom Rack interview reports.
“What are the five essential elements that contribute to a successful apprehension?”
Read reports →“Are you able to lift more than 25 pounds?”
Read reports →“What steps would you take if an item is unavailable?”
Read reports →“What would you do if a customer was upset about the quality of a product they bought from us?”
Read reports →“How would you drive sales when customer traffic is low?”
Read report →“What action would you take upon discovering a safety concern within the store?”
Read report →“What do you like to do in your free time?”
Read report →“What would be your approach if a colleague was not contributing their fair share?”
Read report →“What activities do you typically engage in during your free time?”
Read report →Formats, difficulty and experience
Across all 141 Nordstrom Rack interview reports.