Nordstrom Rack Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 60 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Nordstrom Rack.
Nordstrom Rack
Sales Associate
Entry Easy Neutral experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Onsite Offer
Interview formats
Behavioral Other
The sales interview process consisted of several rounds but was very straight forward. They are friendly toward people who don't have experience doing work in sales previously. They answered all of my questions with no judgement. A good process
Confirmed questions1 question
- How do you handle new tasks or responsibilities?
Nordstrom Rack
Sales Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
I went to their career fair event which was scheduled from 11 AM to 5 PM. I got there around 2 PM. Although the email mentioned it would take about an hour, it actually took closer to 2 hours. A lot of the time was spent just waiting for my turn. It felt like they didn't have enough staff to interview everyone, which caused the long waits. Since they were interviewing for different departments, it probably got pretty hectic for the staff with so many people wanting to interview. But once I got to interview, it was pretty straightforward. They asked general questions about retail sales, how I interact with customers, and my teamwork skills. Since it's Nordstrom, dressing in fashionable business casual is recommended. They offered me the job right then and there.
Confirmed questions1 question
- How would you drive sales when customer traffic is low?
Nordstrom Rack
Sales Associate
Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
You will be asked about 9 questions. A few of the most important ones are: Name a time you gave great customer service? Name a time you were in a team setting to have to get something done what was your role in the team and what was the outcome? What’s your availability? They will want to make sure you don’t have a life so they can call you in for every reason possible so if you like to work lots this is for you.
Confirmed questions1 question
- Why are you interested in working at Nordstrom Rack?
Nordstrom Rack Sales Associate Interview Questions
Quoted word for word from Nordstrom Rack interview reports.
“What would you do if a customer was upset about the quality of a product they bought from us?”
Read reports →“How would you drive sales when customer traffic is low?”
Read reports →“What would be your approach if a colleague was not contributing their fair share?”
Read reports →“What activities do you typically engage in during your free time?”
Read reports →“Have you ever had to break a promise to accommodate work or school?”
Read report →“Tell me about a time you dealt with an angry customer.”
Read report →“What is your stance on flexible hours and open scheduling?”
Read report →“Can you describe what constitutes an ideal workday for you?”
Read report →“In what ways are you a good fit for Nordstrom?”
Read report →Formats, difficulty and experience
Across all 60 Nordstrom Rack interview reports.