Menchie's Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 58 interview experiences · FREE TO READ
Which role are you interviewing for?
9 roles · 58 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Menchie's.
Menchie's
Team Member
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
The interview process is pretty chill and straightforward. They usually check in about your availability and your background in customer service, and they'll ask about customer service-related situations. They also go over what the daily work would be like, including the tasks you'd do and the working hours.
Confirmed questions1 question
- Can you describe a situation where a customer was dissatisfied and how you managed it?
Menchie's
Customer Service Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Offer
Interview formats
Behavioral
It was a simple and quick interview for a job aimed at high school or college students. It happened in the back of the store. The manager was really nice and chill. Everyone working there was nice too and seemed to really care about customers. The manager got back to me fast and offered me the job.
Confirmed questions1 question
- What makes you want to work at this company?
Menchie's
Store Associate
Entry Average Positive experience No offer 2 rounds
Interview process
Group Recruiter call
Interview formats
Behavioral Group
They prefer business casual attire. It's beneficial to check out their website beforehand since they inquired about our company knowledge. They also emphasized smiling as a key part of their brand. I went through a group interview for a new store location that wasn't open yet. It was my first interview, so I was anxious, but the questions were pretty standard. The job involves tasks like preparing yogurt, cleaning, and operating the cash register. The environment seems pleasant, though the stores often appear short-staffed. I also got the impression that prior experience in hospitality or customer service is highly valued, as the interviewer spent about 15 minutes discussing it.
Confirmed questions5 questions
- Can you share an instance from a past job where you had to manage an upset customer?
- What is your preferred flavor and the reason behind it?
- If you had to propose a new flavor, what would it be?
Menchie's
Cashier
Entry Difficult Negative experience Decline offer 3 rounds
Interview process
Recruiter call Group Technical screen Background check
Interview formats
Behavioral Technical Group
So, the interview for this Menchie's cashier job was super detailed, like it was for a high-paying corporate job. They sent out a mass email for a group interview on a Saturday, asking us to wear business casual. When we got there, we had to fill out an availability form and make a name tag. The owner took all 12 of us to the back room for about an hour and asked us around 10 questions, some were a bit weird and personal, like asking multiple times how we'd get to work and why we'd drive if we lived close by. They also asked about our favorite movie and dream job. After that, we were split into two groups, and each owner interviewed us separately for 20 minutes each, asking more random questions. Then, they went over store policy and told us we'd have to pass two tests on operating the register and Menchie's history/products to even be considered. The whole thing took 2 HOURS, which felt like way too much for a frozen yogurt job. Everyone leaving was complaining about how over the top it was.
Confirmed questions2 questions
- Tell me about your happiest moment.
- Tell me about your worst moment.
Menchie's Interview Questions
Quoted word for word from Menchie's interview reports.
“What is half of 850, and can you keep dividing that result by two until you reach the smallest possible number?”
Read reports →“Do you know anything about Menchie's?”
Read reports →“What would you do if a small child dropped their yogurt?”
Read reports →“Can you tell me about Menchie's?”
Read reports →“What is your favorite animal?”
Read report →“Do you live near by?”
Read report →“How long has the company been in business?”
Read report →“If you had to propose a new flavor, what would it be?”
Read report →“What action would you take if a customer was undercharged?”
Read report →Formats, difficulty and experience
Across all 58 Menchie's interview reports.