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Matalan Retail Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 192 interview experiences · FREE TO READ

1.8 Rounds average
Easy Typical difficulty
70.3% Positive experience

Which role are you interviewing for?

27 roles · 192 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Matalan Retail.

Showing 4 of 192
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Matalan Retail

Sales Assistant

Sales · nearly a year ago

Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral

It was a really informal interview. The person I spoke with was nice and chatty. It was quick and they only asked a few questions about why I wanted to work there and for examples of when I did something. I got the offer within a couple of hours.

Confirmed questions2 questions
  • What makes you want to join our company?
  • Tell me about a time when you...?
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Matalan Retail

Homeware Designer

Design · a year ago

Entry Average Neutral experience No offer 2 rounds
Interview process
Take home Onsite Offer
Interview formats
Technical Behavioral

Before the first interview, I was given a big design project to complete. Since I was unemployed, I spent a lot of time and effort on it. I traveled a long way for the interview, which went okay, but I wish I had known if it was a good fit before putting in all that work. They didn't tell me what the next steps were, which was strange since they said it was a first interview. This, and the project beforehand, made me wonder if it was a real interview or if they were just looking for ideas or already had someone in mind. I hope they don't use my ideas without credit since they took my printed work. I did get a rejection email with nice feedback on my work, which I appreciated.

Confirmed questions1 question
  • Can you tell me about your previous work experience?
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Matalan Retail

Designer

Design · a year ago

Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Presentation

The interview process was smooth and a really positive experience. The conversation was natural, and I felt good talking about my background and experiences. The interviewer asked good questions, and I got to show how my skills match the role. We also talked about the company culture and team structure, which gave me a good feeling about fitting in. By the end, I felt hopeful and positive about the job.

Confirmed questions1 question
  • How do you maintain creative inspiration and stay current with trends in this rapidly evolving industry?
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Matalan Retail

Assistant Buyer

Operations · more than a year ago

Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Presentation
Interview formats
Behavioral Presentation

I had a quick phone interview with some basic questions and then we set up a formal Teams interview where I was supposed to present a SWOT analysis for a department I chose. We confirmed the date and time, but they never sent the Teams link. I tried calling multiple times with no response or any other way to get in touch. Unsurprisingly, I didn't get the job, but it would have been polite to at least let me know they weren't moving forward after we had already scheduled it. This was all three months after I applied.

Confirmed questions3 questions
  • Are you open to relocating?
  • What is your notice period?
  • What are your salary expectations?

Matalan Retail Interview Questions

Quoted word for word from Matalan Retail interview reports.

Do you happen to know my husband? He's also from Strabane and is very tall and handsome.

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Can you name a company, besides Matalan, that you think offers great customer service?

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Do you have any holidays already booked that we should be aware of?

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Regarding your social life, do you tend to have a large circle of friends or a smaller one?

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In your opinion, what strategies would help Matalan stay competitive against its rivals?

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Can you name some other companies that you think have great customer service?

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Which brand, besides ours, do you admire for its excellent customer service?

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What would you do if a customer asked you where an item was, and you weren't sure?

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Tell me about where you like to shop for clothes and the reasons why.

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Formats, difficulty and experience

Across all 192 Matalan Retail interview reports.

Interview formats

Behavioral 56.1%
Group 14.5%
Presentation 13.6%
Technical 7.9%
Other 7.6%

Interview difficulty

Easy 49.5%
Average 44.8%
Difficult 5.7%

Candidate experience

Positive 70.3%
Neutral 23.4%
Negative 6.2%

Reports by job function

Sales 138
Operations 38
Other 4
Marketing 4
Finance 4
Design 3