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Matalan Retail Sales Representative Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 104 interview experiences · FREE TO READ

1.6 Rounds average
Easy Typical difficulty
76% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Matalan Retail.

Showing 3 of 104
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Matalan Retail

Sales Assistant

Sales · nearly a year ago

Entry Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

It took about 20 minutes. I had to wait a while for the manager, but when they arrived, they took me to a poorly lit room, which wasn't the best environment.

Confirmed questions1 question
  • Can you share an instance when you tackled a challenging task?
Matalan Retail logo
Matalan Retail

Sales Assistant

Sales · nearly a year ago

Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral

It was a really informal interview. The person I spoke with was nice and chatty. It was quick and they only asked a few questions about why I wanted to work there and for examples of when I did something. I got the offer within a couple of hours.

Confirmed questions2 questions
  • What makes you want to join our company?
  • Tell me about a time when you...?
Matalan Retail logo
Matalan Retail

Sales Assistant

Sales · a year ago

Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

I had a really good experience interviewing for the Sales Assistant role at Matalan in Knaresborough when they were opening the store. The interview was quite comprehensive, and the interviewer was really nice and made me feel welcome. They gave me a good amount of information about the job and the company itself.

Confirmed questions1 question
  • Could you tell me a bit about yourself?

Matalan Retail Sales Representative Interview Questions

Quoted word for word from Matalan Retail interview reports.

Can you name a company, besides Matalan, that you think offers great customer service?

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Do you have any holidays already booked that we should be aware of?

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In your opinion, what strategies would help Matalan stay competitive against its rivals?

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Can you name some other companies that you think have great customer service?

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Tell me about where you like to shop for clothes and the reasons why.

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What would you do if the tills crash during a busy period?

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Can you share an example of a business that offers excellent customer service?

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Can you describe what makes for good customer service versus bad customer service?

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Could you please state your availability and the length of your notice period?

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Formats, difficulty and experience

Across all 104 Matalan Retail interview reports.

Interview formats

Behavioral 57%
Group 16.9%
Presentation 11%
Other 9.3%
Technical 5.2%

Interview difficulty

Easy 60.6%
Average 38.5%
Difficult 1%

Candidate experience

Positive 76%
Neutral 18.3%
Negative 5.8%