
IST Management Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 42 interview experiences · FREE TO READ
Which role are you interviewing for?
9 roles · 42 reportsCandidate interview experiences
First-hand accounts from people who interviewed at IST Management.
Account Executive
There were 3 rounds total. First was an intro call with the recruiter. Then a second virtual call with the same recruiter, which was recorded. After that, they flew me out to Atlanta for a full day of interviews. This included 3 panel interviews and a final interview with the CEO. They told me if I got the offer the same day.
- Why IST?
- What's your reason for interviewing with us today?
Operations Manager
It was a pretty fast process. After I applied, the VP of HR called me within a few days for a phone chat. Next, I had a web-based interview. After that, they had me fly out to their main office to meet with the senior and executive folks. It was a really in-depth process, and I felt like they were checking to see if I'd fit their company culture, which was easy for me because I've been in this industry for ages and didn't need to pretend to be someone I wasn't. They offered me the job right there. Even before the offer, I enjoyed the interviews with multiple people. It was a good time.
- Can you discuss your extensive experience as detailed on your resume?
- Relate your resume experience to the role.
Regional Vice President of Sales
They wasted my time twice. First, they want you to have a book of business before they'll interview you. I've been in sales for almost 10 years and I can count on one hand how many sales guys actually delivered on their promises of new business. My first interview was with Sydney Ayers, the VP of Talent Acquisition, which was followed by a personality test, a spreadsheet of my past sales, their compensation outline, and a welcome email from the CEO. On the day of the next interview, they told me they didn't need anyone with my legal tech focus. Someone else from IST also wasted my time. They can keep their fancy sales titles. This won't be the third time they waste my time. They even sent a welcome package with a cookie cake and CEO promo stuff before I even had the job. Extremely wasteful and 'cart before horse'.
- Regarding your sales experience, what percentage was focused on forensics?
Service Specialist
It was very quick and painless... I was verbally given the job at the end of the first interview. It consisted of typical questions that may be relevant to job functions with IST. It was just about one week later that I took my drug screening and the background check was completed. I started work within one more week.
- Basic questions about customer service and how to handle customers and clients.
IST Management Interview Questions
Quoted word for word from IST Management interview reports.
“Can you sell this pen to me?”
Read reports →“Why IST?”
Read reports →“How would you manage a situation where an attorney is yelling at you during a customer service interaction?”
Read reports →“Given the long sales cycle, the possibility of only closing a few deals a year, and the high rejection rate, how would you maintain motivation if you hadn't closed a deal within your first six months?”
Read reports →“How would you define customer service?”
Read report →“What is your understanding of this market?”
Read report →“Can you tell me about a time you experienced poor customer service?”
Read report →“Did you take a personality test?”
Read report →“What do you know about this company?”
Read report →Formats, difficulty and experience
Across all 42 IST Management interview reports.