Costa Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 533 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 533 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Costa.
Costa
Operations Supervisor
Mid Average Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Group
Interview formats
Behavioral Technical
To start, there's a quick call to see if you're keen, understand the gig, and if you vibe with the team. Then, you'll have a longer chat, maybe online or in person, about managing projects, your packaging know-how, and how you work with creative folks. Be ready to show off some past work or figure out a problem about packaging schedules or dealing with feedback. Usually, the last bit is meeting more of the crew, like designers or project leads, to check out how you team up. It's all pretty chill, chatty, and about digging into what makes you tick, just like Innocent.
Confirmed questions1 question
- Why are you interested in this position and what are your career aspirations for the next five years?
Costa
Barista
Entry Easy Neutral experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Technical
The interview was pretty straightforward with a chatbot from Sapia AI, but the whole application website was a pain to use because it kept glitching. My account settings wouldn't save, so I had to re-enter all my personal info and start over multiple times. Also, getting to the recruitment site was a hassle, you had to go through the whole Costa careers page and click through tons of links to get to the right Dayforce page, which took forever. Then I got an AI-generated personality report by email, which was a bit weird.
Confirmed questions5 questions
- Can you tell me about your skills and how they fit this job? Provide an example of using one.
- Tell me about a time you collaborated with others to reach a goal. What was your part, and how did you help?
- Share an instance where you set a personal goal. What actions did you take to reach it?
Costa
Supply Planner
Mid Difficult Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Group
Interview formats
Behavioral Technical
Had a 3 stage interview process. First was with talent team, they were great ambassadors. Second stage was with a senior manager and another member of the supply planning team, this was the longest and most comprehensive. Third stage was with another senior manager for team fit. Second stage was the longest and most comprehensive, asked to give quite a number of examples. Important to have a good understanding of costa values and ethos to get through this stage. Through each interview the people were engaging, kind, interesting to talk to and asked valuable questions. 10/10 interview experience
Confirmed questions1 question
- Can you provide an example of a time you demonstrated a specific Costa value in your career?
Costa
Manager
Manager Average Positive experience No offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
The interview process was very positive and polite. They asked clear and direct structured questions, included behavioral and technical assessments, and evaluated cultural fit. There were multiple interview rounds and they collected feedback. I truly enjoyed the interview and learned a lot about the company and the team.
Confirmed questions1 question
- Tell me about your experience in this field and your previous jobs.
Costa Interview Questions
Quoted word for word from Costa interview reports.
“Can you tell me what you know about the history of Costa?”
Read reports →“What would you do if a customer didn't like their drink?”
Read reports →“A delivery driver wants their order prioritized because it's taking too long, but you're currently with another customer. How would you handle this situation?”
Read reports →“How many years of experience do you have as a barista?”
Read reports →“How would you handle a situation with a long queue of customers at the register and a spill in the entrance area?”
Read report →“What strategies would you employ to increase the store's popularity and customer traffic?”
Read report →“Can you give an example of when a customer was really happy with your service?”
Read report →“How do your potential working hours align with the shop's operating hours?”
Read report →“Share an instance where you set a personal goal. What actions did you take to reach it?”
Read report →Formats, difficulty and experience
Across all 533 Costa interview reports.