Coram Interview Questions
& Process

A recruiter from CVS Health contacted me and reviewed my resume. I wish I had asked the recruiter to explain the position better because the interview felt like a waste of time for everyone. I was told it would be a panel interview and to bring extra copies of my resume. When I got there, the interviewer was 15 minutes late because a pharmacy student was giving a presentation. It wasn't a big deal. The interviewer was nice and explained the panel would include herself, three other pharmacists, a pharmacy technician, and two pharmacy interns. Once we started, the atmosphere in the room felt unwelcoming, and the initial questions weren't very relevant to typical interview openers. The interview was cut short after only ten minutes. They mentioned that the job would mostly involve talking to patients over the phone, not working in the clean room as I expected from the IV tech title and infusion center description. I mostly blame the recruiter for not clarifying what they were looking for. The panel implied they wanted someone flexible, but the reality is the job didn't fit my needs, and it wasn't about my willingness to cross-train. I didn't appreciate hearing laughter as I left the room; it was very unprofessional. Overall, I was disappointed, but I don't have any hard feelings because the position wasn't what I thought it would be.

The interview process was very chill and informal. I chatted with both the recruiter and the regional manager over the phone. Both phone chats were focused and informative, but in a super friendly, non-stressful way. They really encouraged me to ask questions, and they were really helpful answering them (some I even emailed them later). As things went on, I realized the hours for the job wouldn't work for me. The regional manager was totally cool about it and even suggested another job at the company that might be a better fit. I was really impressed overall.

I applied online and heard back within a few days for a phone interview. The phone interview went well, and I discussed my work history. The salary was manageable for the role described. I was then scheduled for a face-to-face interview, which was quite negative. The interviewer stressed how stressful the job is and mentioned I'd be handling responsibilities of three different roles under one title, plus the core duties. Reviews I read also mentioned that the actual job duties differ from the application, which seemed to be true here. The interviewer was upfront about the demands, explaining it's essentially three jobs for $17/hour with subpar benefits, based on my research and talking to a current employee. He spent a significant amount of time discussing the company's stressful nature and my resume, with a brief portion on standard interview questions. He reiterated the job's stress, noting that many people quit after training. He also mentioned a lack of structured, step-by-step training and limited SOPs, relying more on side-by-side training with colleagues. Overall, the manager didn't paint a positive picture of the company, though I appreciate the honesty. Observing the cubicle area, I noticed many empty desks. Although I haven't received an offer yet, as the interview was yesterday, I would decline if one were extended based on this interaction.

I had an initial screening call, and then they wanted to schedule another interview with a direct report who was on vacation for two weeks. They called a lot during those two weeks saying I was perfect and thanking me for my patience. Then they set up a face-to-face interview, which they were inflexible about, a week after the phone interview was supposed to be. After I waited two weeks, they called to reschedule the phone interview. The day before the in-person interview, which I had to take time off work for because they were inflexible, they cancelled to say they hired someone else.