Conn's Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 93 interview experiences · FREE TO READ
Which role are you interviewing for?
28 roles · 93 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Conn's.
Conn's
Customer Care Representative
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical
This interview process looks at your basic qualifications, work history, communication skills, salary expectations, and availability. It usually takes about 15 to 30 minutes and is done by the hiring manager, sometimes with other team members. They'll ask more detailed questions about technical or role-specific skills, behavioral questions like 'Tell me about a time when...', and problem-solving or scenario-based questions. There might also be practical tasks or technical tests.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
Conn's
Collections Representative
Entry Average Positive experience Decline offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical
The interview process was smooth. The training classes are fun and informative. It covers basic interview questions and scenarios. Customer service skills are essential. Dealing with customers can be easy or hard depending on the day. The work schedules are great, and the benefits and discounts are awesome.
Confirmed questions4 questions
- Tell me about your experience in collections.
- Can you describe a time you had to handle a difficult customer?
- How do you approach challenging customer interactions?
Conn's
Operations Manager
Mid Average Positive experience No offer 1 round
Interview process
Recruiter call Phone screen Take home Technical screen Onsite Panel Group Presentation Background check Offer
Interview formats
Behavioral Technical Coding System Design Case Presentation Group Other
This company hires anyone who is alive. You'll realize you're working 12-15 hour days for less than a cashier makes because they force you to stay 2-3 hours after closing to clean the store, acting as a janitor on sales commission with no sales to make. All commissioned sales staff must stay until everyone else leaves, including management. So, for 2.5-4 hours of your 13-hour shift, you can't earn commission but are forced to stay and clean the store like a janitor, including toilets, trash, sweeping, mopping, and changing product tags. This company violates labor laws, showing how little Texas values its people.
Confirmed questions1 question
- Are you willing to give up your time and life for conns?
Conn's
Paid Search Manager
Senior Average Negative experience Decline offer 8 rounds
Interview process
Recruiter call Phone screen Onsite Offer
Interview formats
Behavioral Technical
Stephanie, the recruiter, contacted me on LinkedIn about the Sr. Paid Search Manager role. I wasn't actively searching but this seemed like a good fit. Before proceeding, I asked about the pay range and it was acceptable. The process included: 1. Recruiter Screening (30 min), 2. Interview with Digital Marketing Director (30 min), and 3. A full day of 6 interviews (approx. 3 hours) at their Houston HQ. Two weeks after the interviews, I got the offer, but it was 15k less than what we initially discussed and also less than my current pay. I'm not sure what went wrong, but I wouldn't have invested the time if I knew the actual offer. It would have saved everyone time. I declined the offer and am still waiting for my travel expenses to be reimbursed. The Conn's digital marketing team seems exciting with all the growth and changes, so the outcome of this process was really disappointing.
Confirmed questions1 question
- How comfortable are you with managing Paid Search campaigns?
Conn's Interview Questions
Quoted word for word from Conn's interview reports.
“Why should this pen come with a warranty?”
Read reports →“What's the amount of money you need to be happy?”
Read reports →“What is the payment process for this pen?”
Read reports →“Can you sell this pen to me?”
Read reports →“Would you consider it acceptable to take an advance from the store's funds and repay it later?”
Read report →“How would you collect payment from a customer whose account is past due?”
Read report →“What would you do if a customer was leaving without buying anything?”
Read report →“Is there an option to work from home?”
Read report →“Are you willing to give up your time and life for conns?”
Read report →Formats, difficulty and experience
Across all 93 Conn's interview reports.