ChenMed Interview Questions
& Process

The interview process involved a 20-minute initial phone call and then two virtual interviews on RingCentral. The first call with the talent acquisition person was all about going through my resume, asking about my experience, skills, why I wanted to join ChenMed, and what I knew about the company. If that went well, I had 2 or 3 more interviews with the hiring manager and supervisor, depending on the department. The two interviews I had were behavioral, so lots of 'tell me about a time' questions. The interviewers were really nice and made it not too stressful. Just be yourself and you'll be fine. I got the job offer the next day.

I applied for the Medical Assistant position and after a month, I was told my application was overlooked and was invited to a hiring event. The interview process lasted about two and a half hours. I spoke with a travel nurse, HR, two doctors, and two directors from the centers needing a medical assistant. I also completed a knowledge test and a skill test, which I passed. HR mentioned that the talent recruiter would contact me about the next steps. Two weeks later, I spoke with the recruiter who thought his partner had reached out. I confirmed no one had. He promised a callback that day, but it never came. Days passed, and I received no email or callback. I contacted corporate, but they couldn't help directly and advised me to email the recruiter. Still no response. Another week passed, and I spoke with a front desk worker who messaged the recruiter on my behalf. He claimed he sent emails and voicemails, which I never received. I even sent an email directly to him. Nothing. I've been trying to join this company because I really believe in their mission. I spoke with askHR, who were unhelpful, and a supervisor at the location I was interested in. They passed my contact information to the recruiter again. Despite my strong interest, I've received no further communication, and it's been a month since the interview. I've never been ghosted by a company before. I've since accepted another position, though I preferred this company. My application on their website also wasn't looked at.

I went through a 2-month interview process for a Product Manager role and got ghosted at the end. The data science and engineering teams were knowledgeable, nice, and professional during panel discussions, but the overall hiring process was poorly managed and unprofessional. After a verbal offer, I asked to meet the team and made a counteroffer of a $15k signing bonus after about a week, which apparently was non-standard and triggered lengthy "approval processes" due to unclear budget authority or decision-making capabilities, leading to 2 weeks of delays. I reached out to the recruiter twice and got only 1-sentence responses. Despite being told to expect news "by week's end," there was continued silence and poor coordination between recruiting and the hiring manager. The process concluded with an automated rejection email after 3+ weeks of waiting, which felt disrespectful given the time investment. The communication gaps between departments and inability to manage timelines raise concerns about day-to-day work and employee treatment. The technical team members were competent and collaborative, and the AI/data science function seems to have genuine capabilities. However, be prepared for extended timelines, poor communication, and organizational dysfunction.

I applied online and heard back from a recruiter. It was a really disappointing experience. After interviewing for five weeks (recruiter, HR, onsite, and another HR person), the person I was supposed to interview with (Regional Director) never made time. Then I was told they were choosing between two other people for the final stage. This was after I sent multiple follow-up emails to the recruiter. The fourth interview was with an HR person who was pretty rude and didn't seem interested, so honestly, I'm glad I kept looking elsewhere. My time felt completely wasted. It felt like I wasted over a month, only to have to chase them for an update. It was also weird that four different people gave me conflicting info about the company. They all worked together, but I was told totally different things. Even stranger was that some of the info was pretty worrying.