Books-A-Million Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 191 interview experiences · FREE TO READ
Which role are you interviewing for?
14 roles · 191 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Books-A-Million.
Books-A-Million
Assistant General Manager
Manager Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite
Interview formats
Behavioral Technical
This was a Behavior Based interview, so you'll want to use the STAR method for your answers. Make sure you have solid examples ready for when you've provided excellent service or dealt with tough situations. They don't like generic answers. Also, be prepared to talk about how you've grown team members and your approach to managing people.
Confirmed questions5 questions
- Can you share an instance where one of your decisions had a lasting effect?
- Tell me about a time you provided outstanding service.
- Describe a challenging situation you encountered and how you resolved it.
Books-A-Million
Bookseller Barista
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other
The interview was good. We spent a good amount of time discussing books, which to me showed they really care about customer service. The other questions were typical for a retail job. They also asked about my school schedule so we could arrange a work schedule.
Confirmed questions2 questions
- Which book is your favorite and what makes it so?
- Can you tell me about your school schedule and how it would work with a job?
Books-A-Million
Graphic Designer
Entry Average Neutral experience Decline offer 2 rounds
Interview process
Recruiter call Recruiter call
Interview formats
Behavioral Behavioral
I've interviewed twice with BAM and the first was a pleasant experience - good communication, great interaction from the manager I was interviewing with and unfortunately salary negotiations weren't aligned. Second time, I had an awful experience with the HR representative who interviewed me in May 2021. They were completely lacking in schedule (missing original time call) and then did not follow up. I contacted twice before receiving an email they chose a different candidate. BAM seems like it would be a fun environment but I was put off by this interview.
Confirmed questions2 questions
- Tell me about your journey into the field of design.
- Could you elaborate on your skills?
Books-A-Million
Store Manager
Mid Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
I applied for this job over three weeks ago. I got a response quickly and went through a pre-interview. Then, I scheduled an in-person interview for the following week. When I contacted the District Manager I was supposed to meet with, they told me they wouldn't be in town. So, we rescheduled for another week. Again, I reached out to confirm a time, and I got an email asking for a last-minute change to the interview date to that very same day. Unfortunately, I couldn't make it and asked about the originally scheduled day and also called and left a message, but I never got a reply. I'm not interested anymore.
Confirmed questions3 questions
- Can you describe a typical day in your last role?
- What did you enjoy most about your previous job?
- Tell me about your experience with ordering, merchandising, and managing different store sections.
Books-A-Million Interview Questions
Quoted word for word from Books-A-Million interview reports.
“What's the last book you finished, and what did you think of it?”
Read reports →“Could you tell me about 10 books you really enjoy?”
Read reports →“Can you tell me about the last show you watched on Netflix?”
Read reports →“What would you do if you saw a fellow employee steal a book?”
Read reports →“Would you prefer to be a great employee who is sometimes late, or an okay employee who is always on time?”
Read report →“If I were a customer, what would you say to sell me a Millionaire's Club Discount Card?”
Read report →“Would you be okay with signing people up for our Magazines For Millionaires programs?”
Read report →“What would happen if you couldn't make many sales for the discount card program?”
Read report →“If you were a color, which color would you be and why?”
Read report →Formats, difficulty and experience
Across all 191 Books-A-Million interview reports.