Books-A-Million Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 32 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Books-A-Million.
Books-A-Million
Sales Associate
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Technical
I applied online, got contacted for an interview, and then they did a background check before hiring me. Just so you know, this is a SALES job. Saying 'I love books' won't make you stand out because everyone says that. Being well-read is good, but don't think this place is like a library. They want people to sell memberships and magazine trials, so you should know about those programs and how you'd sell them before your interview. Show that you're confident and comfortable with sales, and talk about your knowledge of those programs, and you'll probably get an offer.
Confirmed questions3 questions
- Can you share your past sales experience?
- Describe how you would market magazine trials.
- Explain your strategy for selling memberships.
Books-A-Million
Sales Associate
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Technical
I got called after applying online, then had a manager interview. The next day, I interviewed with another manager. Both times we talked in the cafe, which was a bit weird because of the customers. One manager even stopped to talk to a customer mid-interview. They really focused on the Magazines for Millionaires discount cards and program, saying if I wasn't confident selling them, I should look elsewhere. After a few days, they called about my background check. A few days later, I checked again and it wasn't done yet. Then I got the call that it went through. I went in to fill out a lot of paperwork in the messy back room, needing my ID and social security card. I wanted to keep some papers about expectations, but they said no.
Confirmed questions2 questions
- What's the last book you finished, and what did you think of it?
- Tell me about a difficult customer interaction and how you handled it.
Books-A-Million
Sales Associate
Entry Easy Negative experience Accept offer 3 rounds
Interview process
Recruiter call Take home Background check Offer
Interview formats
Behavioral Other
I applied online and filled out a survey. Then I went to the store and talked to the general manager and assistant general manager. They seemed to like me and said they would call me back. They initially said three days, but after I called on the fourth day, they said another week. After another week with no call, I called again. They asked for my phone number again and said they were going to run a background check. A week later, I got the job offer.
Confirmed questions4 questions
- What makes you want to join our team?
- What's your availability?
- What are some of your hobbies or interests?
Books-A-Million Sales Associate Interview Questions
Quoted word for word from Books-A-Million interview reports.
“Would you rather watch Ace Ventura or Napoleon Dynamite?”
Read reports →“What animal would you like to be?”
Read reports →“What's the last book you finished, and what did you think of it?”
Read reports →“What would you do if you saw a fellow employee steal a book?”
Read reports →“If I were a customer, what would you say to sell me a Millionaire's Club Discount Card?”
Read report →“What do you like about this place?”
Read report →“How would you sell me these scissors if I asked you to?”
Read report →“What are some of your hobbies or interests?”
Read report →“How would you handle a situation where sales are slow and you need to sell 10 discount cards?”
Read report →Formats, difficulty and experience
Across all 32 Books-A-Million interview reports.