Best Western Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 178 interview experiences · FREE TO READ
Which role are you interviewing for?
30 roles · 178 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Best Western.
Best Western
Chargé RSE
Mid Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical
The recruitment process wasn't clear and in the end, candidates were ghosted, even after several follow-ups to get a simple update. No consideration, no feedback, not even to say they weren't selected. We waste time preparing for discussions and blocking our schedules, only to end up with no response. A total lack of transparency and respect in handling applications. For a company of this size, you'd expect a minimum of professionalism and communication.
Confirmed questions1 question
- How do you plan to meet the expectations of the hotels.
Best Western
Front Office Supervisor
Mid Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other
It was a pretty straightforward process. While experience in the hotel industry is a plus, it's not strictly required. They mainly want to gauge your personality and see if you're a people person. They'll ask some basic questions, and if they think you're a good fit, they'll move forward with onboarding. Having open availability is a definite advantage because hotels operate around the clock.
Confirmed questions1 question
- What are your strongest qualities?
Best Western
Communication Project Manager
Mid Average Negative experience No offer 5 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Panel Background check Offer
Interview formats
Technical Behavioral Other
Applied with an English test and a personality test. Had a first call with HR to validate the profile, an interview with the manager, a second HR call (which I found unnecessary as it didn't add much to the first), a final interview with the N+2 (very short) and then N+3 (very long, especially regarding the personality test). This all happened in 2-3 weeks. The HR follow-up seemed quite chaotic. The day before the last interview, they asked me for feedback over the phone about the manager interview and to send an email summarizing my understanding of the role. The final interview with N+3 was unexpectedly long, considering I imagine I'll have limited interaction with them once hired. The biggest negative point: no feedback at the end of the entire process. After a follow-up call, the HR person said they would look into it. Later that day, I received an automated rejection email, without any personalization or reason. It was then impossible to reach the HR person, who had been very responsive until then...
Confirmed questions1 question
- What are your expectations from your manager?
Best Western
Senior Software Engineer
Senior Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen Take home Background check Offer
Interview formats
Behavioral Technical
About 5 weeks after applying, I got a voicemail from a recruiter, but no email. I called back and left a message, but it took about a week to get a return call. The phone screen was pretty standard. After that, I was referred to interview with the hiring manager. That interview was half an hour and mostly consisted of typical questions, but they really dug into the details about a gap in my employment. They mentioned there might be one or two more interview rounds. However, that same weekend, I received an automated rejection email.
Confirmed questions1 question
- Could you elaborate on the reasons for your employment gap since "date"?
Best Western Interview Questions
Quoted word for word from Best Western interview reports.
“What would you say to a guest demanding a free room due to the condition not being good enough?”
Read reports →“How would you deal with a guest who is angry because they are unable to access their room?”
Read reports →“Can you describe in detail the phases involved in VPN tunnel negotiation?”
Read reports →“Could you swap your facial piercing jewelry for a lighter shade to seem less intense to our clients?”
Read reports →“What would you do if, at 11pm on your way home from work, a guest reported their room was dirty, you moved them to another room, and that room was also dirty?”
Read report →“Were you ever asked what is meant by 'sin' in the hotel industry?”
Read report →“If a customer was rude and demanding a refund or discount, what would you do?”
Read report →“What would you do if a customer is complaining and there's a queue of people waiting?”
Read report →“The manager nodding her head, I know some of the managers personally, if I call them up personally on the phone right now what would they say?”
Read report →Formats, difficulty and experience
Across all 178 Best Western interview reports.