Zellers Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 21 interview experiences · FREE TO READ
Which role are you interviewing for?
7 roles · 21 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Zellers.
Zellers
Associate
Entry Easy Positive experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The interview process was very direct and formal, lasting about 30 minutes. It went well, and I consider it one of the best interviews I've had to date.
Confirmed questions1 question
- What are your 5-year career aspirations?
Zellers
Cashier
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite Background check
Interview formats
Behavioral Technical Presentation
The interview process starts with a phone interview where they'll ask about your interest in retail and Zellers, how others see you, and a time you took charge. They'll also ask about your availability. For cash positions, they'll specifically ask about promoting the HBC Credit Card. You might also discuss past conflicts and how you resolved them. The face-to-face interview, usually with the head supervisor, will cover similar questions about conflicts and taking charge. Dress nicely and be polite. Some playfulness is okay, but avoid sarcasm. After the interview, they'll either say they'll be in touch or arrange a walk-through. All employees must be cash trained, with the manager deciding who gets trained.
Confirmed questions8 questions
- Why are you interested in working in retail and for Zellers?
- How do your friends or colleagues perceive your personality?
- Tell me about an instance where you took the lead and what emotions that brought up for you.
Zellers
Floor Position
Entry Average Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
The interview process started with a phone interview where they asked basic questions about your past work experience and why you wanted to work at Zellers. If that went well, they invited you for a second interview. This second interview began with a math and skills test, which you had about 10 minutes to complete, featuring basic multiplication and division problems. Following the test, there was a 20-minute interview where they asked about your past work and experience in various situations. It was important to dress nicely for this part.
Confirmed questions2 questions
- Can you tell me about the most challenging task you encountered in your previous role?
- What is the hardest thing you had to do in your previous job?
Zellers
Warehouse Clerk
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral
The interview process was straightforward. I walked in and met with a few people who asked basic questions. I don't recall many details because it was a while ago and the company has since closed.
Confirmed questions1 question
- Do you have previous warehouse experience?
Zellers Interview Questions
Quoted word for word from Zellers interview reports.
“What are the differences in the return policy for customers who use the HBC Credit Card compared to those who don't?”
Read reports →“What are the advantages of using the HBC Credit Card?”
Read reports →“How would you encourage customers to use or sign up for the HBC Credit Card?”
Read reports →“What would you do if there was a spill on the ground that was a health and safety risk and you were helping a customer?”
Read reports →“What are your majors and what subjects do you like?”
Read report →“What is your knowledge of TVS and electronics?”
Read report →“How do your friends or colleagues perceive your personality?”
Read report →“What actions would you take in response to a customer complaint?”
Read report →“What are your goals for the next five years?”
Read report →Formats, difficulty and experience
Across all 21 Zellers interview reports.