Zazzle Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 23 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Zazzle.
Zazzle
Customer Service Representative
Entry Easy Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical
Got referred by a friend who works there in Cork, Ireland. Sent my CV and had some back-and-forth emails to set up a screening call. The screening call was pretty thorough and seemed to go well, so they set up a Skype interview. However, the scheduled interview time came and went with no contact from Zazzle. I sent a follow-up email but got no response. A week later, I checked in with my friend, and they said "HR contacted you," which clearly didn't happen, otherwise, I wouldn't have sent a confused follow-up. Everyone I interacted with was nice, but the HR department seemed a bit disorganized, and the overall vibe felt a little unprofessional.
Confirmed questions1 question
- Tell me about the usual standard corporate questions.
Zazzle
Customer Service Representative
Entry Easy Positive experience Accept offer 3 rounds
Interview process
Phone screen Group Presentation Background check Offer
Interview formats
Behavioral Group Presentation Case
First up was a phone screening, really just a general chat about your experience, why you wanna work here, and why you're the best hire. Then we had an assessment centre, which started with a quick intro. After that, we broke into smaller groups to do some tasks. The first task was about problem solving and teamwork. The second was a roleplay where we had to deal with a customer situation. The third was a quick one-on-one interview, about 10 minutes long, where they asked questions similar to the phone screening.
Confirmed questions2 questions
- What makes you the right candidate for this position?
- What is your motivation for seeking employment at Zazzle?
Zazzle
Customer Service Representative
Entry Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
The experience was alright. My temp agency got me the interview, which was great. However, when it came to the interview process, it took a while for them to set up my interview. After setting up my interview, I went in and it was pretty normal. The managers there were really friendly and they asked common questions.
Confirmed questions1 question
- Why are you interested in this company?
Zazzle Customer Support Representative Interview Questions
Quoted word for word from Zazzle interview reports.
“If stranded on a deserted island, what one item would you choose to have with you?”
Read reports →“Is the customer always right?”
Read reports →“What is your definition of a team?”
Read reports →“Can you share an instance when you experienced poor customer service?”
Read reports →“Tell me about a time you got amazing customer service.”
Read report →“What's a key quality for customer support roles?”
Read report →“What work-related things annoy you the most?”
Read report →“What makes you want to pursue a career in this industry?”
Read report →“What is your willingness to learn?”
Read report →Formats, difficulty and experience
Across all 23 Zazzle interview reports.