
Yelp Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 179 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Yelp.
Inside Sales Representative
It was a pretty smooth process, with two rounds in total. First was a screening call, and then the final round was a virtual interview with the hiring manager. It was mostly behavioral, but there were also some parts where I had to analyze calls and do some role-playing with feedback.
- Can you tell me about a situation where you encountered rejection?
- How would you analyze these calls?
- Let's role-play some scenarios and see how you do, then we'll discuss the feedback.
Inside Sales Representative
The interview process is really basic and easy. You'll get an email asking you to schedule a phone screening with one of their recruiters. My recruiter sounded really unenthusiastic and asked basic questions. If you do well, they'll then schedule you for a video interview with a hiring manager. The hiring manager I met with started the interview by clarifying that she wanted the interview to be more of a conversation, which put me at ease. The questions asked by the hiring manager were also basic and at the end you will have to complete two role playing scenarios. For the scenarios I was asked to hop on the Yelp site, type in a location in the search bar and search for pizza places. She asked me to pick one from the list and do a trial call. For the next phase, she gave me pointers and asked me to repeat the call. Be aware, they expect you to have zero other commitments during your employment with them.
- In the event of internet connectivity problems, what's your initial troubleshooting step?
- What would be your first action if you encountered internet issues during a call?
- Imagine you're on the Yelp site looking for pizza. Please find a place and conduct a sample sales call.
Inside Sales Representative
I applied online on Nov. 30.2024. Scheduled a phone interview on Dec.4.2024. I passed the phone interview and was asked to schedule my video interview. I did the video interview the same day (my choice). I was asked to listen to recorded sales calls and tell them how they could have been better, Then I was asked to go to their website and choose a small business that I would eat at and look over their profile. The interviewer then asked me to role play and pretend that he owned the small business and convince him to sign up for the service. Then, four days later, I got an email letting me know that I did not get the position.
- Can you share an instance where you received constructive criticism from a previous manager?
- What prompted your departure from your previous role?
- Will you be engaged in other employment or pursuing education concurrently with this position?
Yelp Sales Representative Interview Questions
Quoted word for word from Yelp interview reports.
“How would you address a small business owner's concern about the cost of promoting on Yelp?”
Read reports →“What would you say in a voicemail if a potential client missed a meeting with you?”
Read reports →“What would be your first action if you encountered internet issues during a call?”
Read reports →“Can you simulate a scenario where a potential client decides they no longer want to work with Yelp Advertising?”
Read reports →“In a roleplay scenario with a Pizzeria owner, what approach would you take to encourage them to join Yelp?”
Read report →“How do you handle the motivation challenges that come with frequent cold calling and rejection in sales?”
Read report →“Imagine you're calling a pizza shop; what questions would you ask about their business, and how would you try to sell them Yelp's premium service?”
Read report →“Are you prepared or comfortable with making 100-200 cold calls every day?”
Read report →“Can you role-play meeting me on the train and striking up a conversation about Yelp?”
Read report →Formats, difficulty and experience
Across all 179 Yelp interview reports.