XTRA Lease Operations Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at XTRA Lease.
XTRA Lease
Operations Assistant
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Take home
Interview formats
Behavioral Technical
This was a really long interview process. The first interview was with the Branch Operations Manager and was pretty laid-back. Then, the Second interview was with the Regional Operations Manager or Area Manager and was much more serious. If they liked me after those interviews, they brought me in for a 4-hour job shadow. It's worth noting that they interviewed multiple candidates, so don't get your hopes up for an offer even if you reach the job shadow stage. I was initially hesitant about accepting the offer because I thought it would be a manual labor type of job, but I decided to take it anyway. Looking back six months later, I was definitely wrong about the job type and I'm really happy I accepted.
Confirmed questions1 question
- Can you tell me about a time you saw something unsafe and what you did about it?
XTRA Lease
Operations Assistant
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite Background check
Interview formats
Behavioral Technical
Had a quick phone chat, then an in-person interview. Didn't get the job. This role is clearly grunt work, involving a safety vest. Thankfully, it's not cold-calling sales, though they try to make the big rig leasing industry sound exciting with stats. It's weird a degree is needed for truck inspections or reading scripts on the phone. If you qualify, take it, but keep looking for something better.
Confirmed questions8 questions
- Can you describe an instance where you dealt with a challenging customer?
- Tell me about a situation where you demonstrated initiative.
- Describe a time when you exhibited safe behavior.
XTRA Lease
Operations Assistant
Entry Difficult Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Group
Interview formats
Behavioral Technical
I saw the job on a website and applied. Then, I got a call about an interview. They told me the salary for this job and the manager level, which is a promotion. The manager was clear that I'd need to move to get promoted. The next interview was in person at the branch with two people who asked set questions and took notes. After that, I was invited for a half day job shadow. I spent time with the operations manager learning the daily tasks and his role. I also talked with the branch manager about the company overall.
Confirmed questions1 question
- Can you share an instance where you investigated an issue and developed a successful resolution in a prior role?
XTRA Lease Operations Interview Questions
Quoted word for word from XTRA Lease interview reports.
“Describe a time when you exhibited safe behavior.”
Read reports →“What are your future aspirations?”
Read reports →“Can you tell me about a time you saw something unsafe and what you did about it?”
Read reports →“Can you share an experience where you handled a very angry customer?”
Read reports →“Given that XTRA Lease employees manage multiple tasks simultaneously, how do you maintain your organization?”
Read report →“Can you describe an instance where you dealt with a challenging customer?”
Read report →“Describe your approach to resolving problems at work while ensuring you maintain focus.”
Read report →“Tell me about a situation where you demonstrated initiative.”
Read report →“What prompted your interest in this role?”
Read report →Formats, difficulty and experience
Across all 9 XTRA Lease interview reports.