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XPO Operations Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 14 interview experiences · FREE TO READ

2.5 Rounds average
Average Typical difficulty
71.4% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at XPO.

Showing 3 of 14
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Shift Manager

Operations · more than a year ago

Manager Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral

I have 30 years of experience. I was made redundant and tried to get back into work. Recruiters tried their best, but the HR and management refused to progress my application, even though my experience and knowledge would have been a great support.

Confirmed questions4 questions
  • Can you tell me about your experience?
  • Could you describe some scenarios you've been in?
  • What about difficult situations you've faced?
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Operations Manager

Operations · more than a year ago

Senior Easy Positive experience Accept offer

It took a bit to get in touch, but once we connected, things started to pick up speed.

Confirmed questions0 questions

No confirmed questions were included in this interview report.

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Operations Manager

Operations

Mid Average Positive experience No offer 5 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Panel Presentation
Interview formats
Behavioral Technical Presentation

The interview process took forever, like over two months from when the recruiter first reached out until the "final" interview. Everyone I talked to was nice and seemed to want to hire the right person, but the follow-up was super slow, usually a week or more between chats, and I felt like I had to chase them for updates. I interviewed with five different managers, which got pretty old. They kept saying the next interview was the "final" one, but then another would pop up. I get they want to be sure, but it felt like they weren't organized. Maybe it's because the division I was applying to was just spun off, which could explain some of it. After the last supposed "final" interview, I heard nothing for over a week, so I figured I didn't get it. It took me bugging multiple people multiple times to even get confirmation that I didn't get the job. So, even if you've made it pretty far with them, don't assume you're getting the offer. They seem like good people, just maybe a bit unsure.

Confirmed questions3 questions
  • Given the past issues at the location, how would you approach stepping into and managing a difficult situation?
  • Tell me about your experience handling challenging environments or locations with a history of problems.
  • What are your strategies for successfully taking on a role in a location that has faced difficulties in the past?

XPO Operations Manager Interview Questions

Quoted word for word from XPO interview reports.

How would you run a team that is used to an absence of process?

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Describe a situation where you had to formally discipline an employee.

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Can you share an instance where you dealt with a difficult customer?

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Formats, difficulty and experience

Across all 14 XPO interview reports.

Interview formats

Behavioral 68.4%
Technical 21.1%
Presentation 10.5%

Interview difficulty

Easy 28.6%
Average 71.4%
Difficult 0%

Candidate experience

Negative 21.4%
Positive 71.4%
Neutral 7.1%