Xfinity Sales Specialist Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Xfinity.
Xfinity
Sales Consultant
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Background check
Interview formats
Behavioral Other
The interview process is quick and straightforward. They typically inquire about your hobbies and interests during the interview. They're usually seeking candidates with entry-level sales and customer service experience. If you're outgoing and friendly, you're likely to be a good fit for a sales consultant role.
Confirmed questions1 question
- Tell me about your hobbies outside of work.
Xfinity
Sales Consultant
Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
It was a good solid interview between myself and the store manager and the ASM. They asked very baseline questions while also seeming personable and interested. I look forward to working with them.
Confirmed questions1 question
- Tell me about a time you dealt with a difficult customer and how you resolved the situation.
Xfinity
Sales Consultant
Senior Average Negative experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral
so it was a 2 call interview process that took about two weeks, and then the 3rd call or email was for a scheduled face-to-face interview with the manager of the retail location.
Confirmed questions1 question
- Tell me about a time you exceeded expectations for a customer.
Xfinity Sales Specialist Interview Questions
Quoted word for word from Xfinity interview reports.
“Can you try to sell me this pen?”
Read reports →“Can you share an instance where you persuaded someone to change their mind?”
Read reports →“Can you share an instance where you had to face failure?”
Read reports →“Tell me about a time you exceeded expectations for a customer.”
Read reports →“What is your understanding of this role?”
Read report →“Tell me about your hobbies outside of work.”
Read report →“Tell me about a time you dealt with a difficult customer and how you resolved the situation.”
Read report →“Can you share an experience where you had to achieve a sales target? Please describe the target, the steps you took, and the final result.”
Read report →“Can you share an instance where you took the initiative on a project or task?”
Read report →Formats, difficulty and experience
Across all 9 Xfinity interview reports.