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Xfinity Sales Associate Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 7 interview experiences · FREE TO READ

2.3 Rounds average
Average Typical difficulty
85.7% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Xfinity.

Showing 3 of 7
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Sales Associate

Sales · nearly a year ago

Entry Difficult Positive experience Accept offer 4 rounds
Interview process
Recruiter call Take home Technical screen Onsite
Interview formats
Technical Behavioral

The interview process started with an online Zoom meeting. Then there was an online test that was crucial for moving forward. After passing the test, you'd meet your hiring managers, who might or might not be based at the store where you'd be working.

Confirmed questions1 question
  • What are your contributions to the team?
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Xfinity

Sales Associate

Sales · a year ago

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral

Had a phone screening, then a videocall with 2 store managers. They asked straightforward questions about personality and work ethic. We discussed their management style and how their store works. They really stressed that it's a sales job, not a service job.

Confirmed questions1 question
  • How do you choose a brand when you're buying something?
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Xfinity

Sales Associate

Sales · more than a year ago

Entry Difficult Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral

I had an interview and spoke to the manager. They told me to come back another time because it was too busy at the store and they would contact me. I received one message back and then never heard from them again. No interview happened.

Confirmed questions0 questions

No confirmed questions were included in this interview report.

Xfinity Sales Associate Interview Questions

Quoted word for word from Xfinity interview reports.

Tell me about a time you dealt with an angry customer. What did you do?

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What was a situation where you had to deal with a very upset customer? How did you manage it?

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What are your long-term career aspirations over the next five years?

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Tell me about a time you had to de-escalate a situation.

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Formats, difficulty and experience

Across all 7 Xfinity interview reports.

Interview formats

Behavioral 77.8%
Technical 22.2%

Interview difficulty

Easy 14.3%
Average 42.9%
Difficult 42.9%

Candidate experience

Positive 85.7%
Negative 14.3%