
Xerox Technician Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 14 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Xerox.
Technician
First there was a written test that checked basic knowledge, most of the questions were about electrical or electronics. The questions were about components or parts needed to fix a printer. They also tested some basic electrical knowledge with components like mosfets, resistors, and stuff. After that, they asked about my education background.
- Can you tell me about your education after the test submission?
Field Service Technician
I had one interview with two people, a senior team member and the hiring manager. They also asked me to do a technical test.
- The questions asked were straightforward and met expectations.
Field Service Technician
I had an interview with the hiring recruiter, the district leader, and the local manager. They asked me questions about common mechanical and electronic theory. For example, they asked if one gear is going clockwise connected to another gear, is it going the same direction or another?
- How would you approach solving a completely new problem you haven't encountered before?
Xerox Technician Interview Questions
Quoted word for word from Xerox interview reports.
“Can you explain electrical schematics?”
Read reports →“What would you do if a user's account is repeatedly getting locked out, even though they are using the correct password?”
Read reports →“Why you are not looking in my eyes when you talk with me?”
Read reports →“Tell me about simple machines.”
Read reports →“Can you tell me about your education after the test submission?”
Read report →“How would you approach solving a completely new problem you haven't encountered before?”
Read report →“Can you tell me about a time you had to handle an angry customer and what you did about it?”
Read report →“What are your long term goals and how do you see a company like ours helping you achieve them?”
Read report →“Can you share an instance where you encountered a problem, troubleshooted it, and successfully resolved it?”
Read report →Formats, difficulty and experience
Across all 14 Xerox interview reports.