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Xerox Technician Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 14 interview experiences · FREE TO READ

2.1 Rounds average
Average Typical difficulty
61.5% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Xerox.

Showing 3 of 14
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Xerox

Technician

Engineering · a year ago

Entry Difficult Neutral experience No offer 2 rounds
Interview process
Technical screen Recruiter call
Interview formats
Technical Behavioral

First there was a written test that checked basic knowledge, most of the questions were about electrical or electronics. The questions were about components or parts needed to fix a printer. They also tested some basic electrical knowledge with components like mosfets, resistors, and stuff. After that, they asked about my education background.

Confirmed questions1 question
  • Can you tell me about your education after the test submission?
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Xerox

Field Service Technician

Operations · more than a year ago

Mid Easy Accept offer 1 round
Interview process
Technical screen
Interview formats
Technical

I had one interview with two people, a senior team member and the hiring manager. They also asked me to do a technical test.

Confirmed questions1 question
  • The questions asked were straightforward and met expectations.
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Xerox

Field Service Technician

Operations

Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen
Interview formats
Technical Behavioral

I had an interview with the hiring recruiter, the district leader, and the local manager. They asked me questions about common mechanical and electronic theory. For example, they asked if one gear is going clockwise connected to another gear, is it going the same direction or another?

Confirmed questions1 question
  • How would you approach solving a completely new problem you haven't encountered before?

Xerox Technician Interview Questions

Quoted word for word from Xerox interview reports.

What would you do if a user's account is repeatedly getting locked out, even though they are using the correct password?

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Can you tell me about your education after the test submission?

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How would you approach solving a completely new problem you haven't encountered before?

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Can you tell me about a time you had to handle an angry customer and what you did about it?

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What are your long term goals and how do you see a company like ours helping you achieve them?

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Can you share an instance where you encountered a problem, troubleshooted it, and successfully resolved it?

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Formats, difficulty and experience

Across all 14 Xerox interview reports.

Interview formats

Behavioral 56.5%
Technical 39.1%
Other 4.3%

Interview difficulty

Easy 21.4%
Average 64.3%
Difficult 14.3%

Candidate experience

Positive 61.5%
Neutral 38.5%