Wyndham Destinations Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Wyndham Destinations.
Wyndham Destinations
Customer Service Representative
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Group Phone screen
Interview formats
Behavioral Group
You start with a phone screening with their recruiter, and if you pass that, your next step is a group interview which is roughly thirty min to one hour. From there, if you qualify, you will be called for an individual interview at a separate time.
Confirmed questions3 questions
- Can you tell me about your previous work experience?
- What do you consider your strengths to be?
- What are your weaknesses?
Wyndham Destinations
Customer Service Representative
Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Group Background check Offer
Interview formats
Behavioral Presentation Group Other
I applied late in the hiring cycle for this Customer Service Representative role, which might explain why there wasn't a formal phone interview. After submitting my online application, I got an email for an ondemand phone interview. About an hour after finishing that, I received a call to schedule a face-to-face interview for the next morning at 9 am. The interview involved meeting with the director, sitting in with a PR rep to listen to calls, and participating in a round table with two other applicants, the recruiter, and two directors. During the round table, they asked us questions and we had a conversation. Overall, the experience felt very comfortable.
Confirmed questions5 questions
- Could you tell us about your strengths and weaknesses, and what steps you're taking to improve on your weaknesses?
- What is your understanding of Wyndham?
- Can you introduce yourself?
Wyndham Destinations
Call Center Representative
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
I submitted my application online. The Talent Acquisition agent gave me a call and I met with the hiring manager the very next day. I really liked that the interview was laid back but still professional. Dexter Thomas interviewed me and he knew a lot about what makes a call center successful. He said it's a groundbreaking opportunity and if he runs it his way, the sales agents' lives will be forever changed for the better.
Confirmed questions1 question
- Tell me about a time you had a disagreement with your supervisor or manager. What happened and what was the result?
Wyndham Destinations Customer Support Representative Interview Questions
Quoted word for word from Wyndham Destinations interview reports.
“How many children do you have?”
Read reports →“What is your understanding of Wyndham?”
Read reports →“How would you assist an angry guest?”
Read reports →“How would you handle an unhappy customer?”
Read reports →“Besides being good with people, what are two strengths and two weaknesses you possess?”
Read report →“Describe a situation where you had to handle an objection from a customer and how you resolved it.”
Read report →“Can you introduce yourself?”
Read report →“Tell me about a time you had a disagreement with your supervisor or manager. What happened and what was the result?”
Read report →“Could you tell us about your strengths and weaknesses, and what steps you're taking to improve on your weaknesses?”
Read report →Formats, difficulty and experience
Across all 9 Wyndham Destinations interview reports.