
WOW! Internet Cable and Phone Technician Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at WOW! Internet Cable and Phone.
Field Service Technician
I applied at a job fair held at the WOW! office, where many other people were also applying. It was a bit less stressful for me because of that. The interview process involved a first interview with a supervisor, and if that went well, I then spoke with the manager.
- Can you share any experience you have working outside in various weather conditions?
Systems Technician
I sent in my application online and heard back. They set up a phone screen for me via call and email. I aced the phone interview. Then they invited me for an in-person interview, which I also aced. We had a really good conversation. I accepted the job and started working.
- Can you tell me about your experience with broadband error detection and troubleshooting?
- What is your approach to vectoring when troubleshooting?
- Are there any concerns you have about using ladders or working at heights?
Field Service Technician
It was a face-to-face interview with normal questions. The hiring process took about a month because they were looking for 4 people to join a training class. The training itself was pretty much a joke and didn't involve any actual work for three weeks.
- Do you have prior experience installing cable?
WOW! Internet Cable and Phone Technician Interview Questions
Quoted word for word from WOW! Internet Cable and Phone interview reports.
“What is your definition of excellent customer service?”
Read reports →“Do you have prior experience installing cable?”
Read reports →“Can you tell me about your experience with broadband error detection and troubleshooting?”
Read reports →“What is your approach to vectoring when troubleshooting?”
Read reports →“Are there any concerns you have about using ladders or working at heights?”
Read report →“What are your long-term career aspirations within this company?”
Read report →“Can you share any experience you have working outside in various weather conditions?”
Read report →Formats, difficulty and experience
Across all 5 WOW! Internet Cable and Phone interview reports.