Wounded Warrior Project Coordinator Interview Questions
& Process

I sent in my application online and heard back a month later, around September 2016, for a phone interview. They mentioned the pay was in the $40-45k range, which felt a bit low to me given my MBA and extensive background, but it was a non-profit, and I really needed a job, plus they covered 100% of medical, dental, and vision insurance. Later that same week, I had an in-person interview. I was informed that there would be two more rounds of interviews, one with the Director and then the VP, making it four interviews in total. Following those, I received monthly updates for the next two months, letting me know they were still in the process of interviewing. I appreciated that, as you often don't hear back after an interview. Finally, after three months, I reached out, and they had just learned they decided to 'go in a different direction.' Since there were three positions open, I guess I wasn't among their top three choices. It just wasn't meant to be.

The interview was conducted over the phone. The questions asked were pretty general, and the overall phone interview process wasn't difficult. Personally, I'm not a fan of phone interviews since the interviewer can't read your expressions, but I can see why it's an efficient way to screen candidates without making them travel to different locations like Jacksonville, FL, San Antonio, TX, or Chicago, IL. I thought I had a strong shot at getting the job given my veteran status, officer experience, and Master's degree in the field, but they ended up not offering me the position. Fortunately, I recently learned from former employees and media reports that the organization is poorly managed and isn't as charitable or non-profit as their Wounded Warrior mission statement suggests.

I applied online and the whole thing took a few months. First, a recruiter called and asked me some questions and told me the salary range was around $35K. Then, a few days later, she let me know I'd move on. I had more phone interviews and two Skype interviews with department leaders. After those, I was told one or two people would interview with the Chief. I had an in-person interview with the Chief. All the interviews were pretty easy, mostly about personality and not really about skills or past jobs. The whole process felt too long.