Working Solutions Consultant Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Working Solutions.
Working Solutions
Travel Consultant
Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Take home Phone screen
Interview formats
Technical Other
It was an on-the-spot interview when they first called. Once they saw I could converse well, they had me do 2 exams on Sabre, grammar, and writing. There was also a phone test. These weren't too hard if you have customer service experience and know the GDS they want. After passing, they emailed me to send in requirements and pick a start date.
Confirmed questions3 questions
- Can you tell me about your background and experience?
- How long have you worked as a travel consultant?
- What is your earliest available start date?
Working Solutions
Travel Consultant
Entry Average Positive experience Accept offer 2 rounds
Interview process
Take home Recruiter call
Interview formats
Technical Behavioral
You'll start with a knowledge test on travel and GDS systems. After that, you'll listen to a sample call and record yourself doing an intro and a quick recap. If you pass the testing phase, you'll schedule a brief 15-minute chat with a career specialist. This is your chance to make a good impression, with the testing and recording also working in your favor.
Confirmed questions2 questions
- How would you interpret a calc line?
- Describe a time you had to calm down an angry caller and explain your approach.
Working Solutions
Travel Consultant
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Take home Group
Interview formats
Other Coding
This was an automated online and phone process. Depending on the project, there might be an assessment. I applied online and got an email within 2 days saying I wasn't being considered. But, I saw on FB they were having an online Open House. I RSVP'd and got contacted the next day by recruiting to take an assessment test. Passing the test allowed me to start training.
Confirmed questions1 question
- Could you role play a customer service issue over the phone with the automated system recording your responses?
Working Solutions Consultant Interview Questions
Quoted word for word from Working Solutions interview reports.
“How would you interpret a calc line?”
Read reports →“How long have you worked as a travel consultant?”
Read reports →“What is your earliest available start date?”
Read reports →“Could you role play a customer service issue over the phone with the automated system recording your responses?”
Read reports →“Describe a time you had to calm down an angry caller and explain your approach.”
Read report →“What would be your approach to managing a scenario involving travel disruptions?”
Read report →“What was the result of how you handled that problem?”
Read report →“Can you discuss your background in travel training and previous work in the travel industry?”
Read report →“Tell me about a time you faced a problem and how you dealt with it.”
Read report →Formats, difficulty and experience
Across all 6 Working Solutions interview reports.