WM Operations Specialist Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 11 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at WM.
WM
Operations Specialist
Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
Got a voicemail to call back about setting up a phone screening. I called back and left a message. They called back and instead of scheduling, we did the initial phone screen, which was more in-depth than usual. Then they scheduled an in-house interview. I was told who would interview me, but only one of them showed up, and someone else replaced the other person, which was a bit weird since he was in the office. They had pre-written questions. It seemed like someone had specific things they wanted to ask. The questions were pretty standard, and the whole thing took about 30 minutes.
Confirmed questions1 question
- Tell me about a time something went wrong and compare it to how you handled a similar situation differently on another occasion.
WM
Operations Specialist
Senior Easy Negative experience No offer 4 rounds
Interview process
Recruiter call Phone screen Background check Offer
Interview formats
Behavioral Other
The interview experience was just okay. I think the manager already had someone else in mind when they posted the job, as the application was taken down a few days later. I felt they didn't ask me enough questions. After waiting for several months to apply and interview, the company didn't even let me know if I got the job or not. I only found out after the person they hired had already started working.
Confirmed questions1 question
- What would be your approach in this role?
WM
Operations Specialist
Entry Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other
It started with a phone call, then they set up an in-person interview. The hiring manager was really nice and told me a lot about the job and the benefits. It felt pretty relaxed, but it moved fast. I didn't hear back for a month and a half, and then they told me I didn't get the job. They still have the job posting up and keep reposting it, so I think they ghosted me and have just been keeping the position open for over two months. I'm not trying to badmouth the company, but I think that position was just bait. Even though the requirements weren't that hard to meet, they seemed to want someone really qualified, even though the posting didn't say that.
Confirmed questions1 question
- What value would you add to the team?
WM Operations Specialist Interview Questions
Quoted word for word from WM interview reports.
“What color do you think best represents you?”
Read reports →“What action would you take if a driver or truck needs a part and the manager is unavailable?”
Read reports →“What if a Route Manager tells you to ask someone to do something, but they refuse? How do you handle it?”
Read reports →“Can you handle jokes and sometimes grumpy coworkers?”
Read reports →“Can you commit to working overtime?”
Read report →“What value would you contribute to this role at Waste Management?”
Read report →“Tell me about a time something went wrong and compare it to how you handled a similar situation differently on another occasion.”
Read report →“What was your tenure at your last position?”
Read report →“What value would you add to the team?”
Read report →Formats, difficulty and experience
Across all 11 WM interview reports.