WM Operations Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at WM.
WM
Business Operations Manager
Mid Average Positive experience No offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical
Got a text from a recruiter to schedule a screening call. All contact was through texts, which was a new experience. After the screening call, there was a follow-up Teams interview with the hiring manager and someone from another department. Even though I wasn't offered the job, both the HR screener and the two people I interviewed with virtually were professional, knew a lot about the roles, and answered my questions thoroughly.
Confirmed questions1 question
- What led to you leaving your last job?
WM
Operations Manager
Manager Average Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other
It was a 2 step process. First, a video interview and then an in-person interview. I felt like they just needed an outside candidate, and an internal person would get the job anyway. This happened at two different locations.
Confirmed questions1 question
- Can you provide details about your past experience?
WM
Operations Manager
Entry Difficult Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical
A recruiter called me and gave me a rundown of the job, but it felt rushed, like she was reading from a script because it was the end of the day. I didn't get much chance to ask questions. Then, I had a webcam interview scheduled with an Improvement & Analysis Area Manager and a District Manager. The Routing Analyst who was supposed to be there didn't even show up. Also, one of the managers didn't have a webcam, so I couldn't see him. It's pretty wild that in 2018 a company can't get its managers equipped with webcams for video interviews. The interview started with them asking me if I had any questions, which totally threw me off because I thought that's something you ask at the end. It was unprofessional that one interviewer lacked a webcam and another didn't show. After the interview, I followed up with the recruiter, and she said I'd hear back in two business days, but I never did. It's a shame because it's an environmentally conscious company, but their staff needs retraining.
Confirmed questions1 question
- What are your thoughts on good leadership?
WM Operations Manager Interview Questions
Quoted word for word from WM interview reports.
“What are your thoughts on good leadership?”
Read reports →“Can you share an instance where you made an incorrect decision and describe the outcomes?”
Read reports →“What are some of your proudest achievements?”
Read reports →“Describe a situation where you had to discipline or fire staff for non-performance, and what the result was.”
Read reports →“What's your reason for seeking new employment?”
Read report →“Tell me about your life goals.”
Read report →“Tell me about a situation where you had to manage a conflict with a challenging team member.”
Read report →“Can you share any experiences of failure and what you learned?”
Read report →“What led to you leaving your last job?”
Read report →Formats, difficulty and experience
Across all 9 WM interview reports.