West at Home Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 19 interview experiences · FREE TO READ
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5 roles · 19 reportsCandidate interview experiences
First-hand accounts from people who interviewed at West at Home.
West at Home
Sales Representative
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Technical
It was a pretty straightforward and easy phone interview and paperwork process. You gotta pay for the background check and drug test yourself, and some forms need to be notarized. Training is self-paced but with deadlines, and you don't get offered a contract until after it's done. You can work on multiple projects at once. The whole thing needs attention to detail since everything with West At Home is over the phone or email. If you aren't cool with doing and sending in paperwork by yourself without someone there, this job ain't for you.
Confirmed questions8 questions
- Were you asked about your ability to comfortably work from home without in-person coworker interaction?
- Were you asked about your work environment and home office set-up/service?
- Were you asked about your ability to set and stick to your work schedule without the usual office work structure?
West at Home
Work At Home Agent
Entry Easy Neutral experience No offer 3 rounds
Interview process
Recruiter call Take home Phone screen
Interview formats
Behavioral Technical
I applied online on 5/19/14 and immediately got an email to do an online assessment. It had questions about how I'd act in certain situations, like if a customer was yelling, and also some basic math. After passing, I had 5 days to set up an interview, which was a phone call where a computer asked me questions and recorded my responses.
Confirmed questions1 question
- What do you consider an acceptable number of work absences per year, and could you explain your reasoning?
West at Home
Gas West
Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen Background check Offer
Interview formats
Coding Behavioral
So I filled out an application, did an online assessment and then they emailed me some questions. After I sent those back to my HR recruiter, they emailed me asking me to print a script for the second interview and also asked me to send them my availability for it. I got emailed the time and date they would call me. About three days later they called me. They asked me to read the script and answer some questions about it, which I could use the script for. They also mentioned a bonus of $180.00 after working 60 hours. They asked about my availability, and I said yes to at least 30 hours and mandatory Mondays for four hours. At the end, they said we would move on to a third interview and HR would contact me tomorrow. More to come!
Confirmed questions0 questions
No confirmed questions were included in this interview report.
West at Home
Customer Care Professional
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Offer
Interview formats
Behavioral Technical
the process was easy. go to their main website and fill out an application. a representative will call you and set up a phone interview. The phone interview is fairly easy they will ask you basic customer service questions, and get you to sell them something in your house for like a role play. If you do well you will get an email if you are hired.
Confirmed questions1 question
- Could you sell me an item you have at home?
West at Home Interview Questions
Quoted word for word from West at Home interview reports.
“Was a clear and understandable speaking voice important?”
Read reports →“Could you sell me an item you have at home?”
Read reports →“Can having a competitive nature help to control work frustration and boredom?”
Read reports →“What do you consider an acceptable number of work absences per year, and could you explain your reasoning?”
Read reports →“Will reps need to be comfortable doing repetitive (boring) work?”
Read report →“Were you asked to speak words clearly into the phone?”
Read report →“Were you asked to repeat phrases?”
Read report →“Was a quiet work environment important?”
Read report →“Was patience very important, as reps will most likely have to deal with difficult customers with tact and self-control?”
Read report →Formats, difficulty and experience
Across all 19 West at Home interview reports.