Weebly Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Weebly.
Weebly
Customer Service Representative
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Presentation Offer
Interview formats
Behavioral Technical Presentation Other
The interview was a series of questions about me, how I would benefit the company, and some problem solving questions. They also asked about ecommerce and the Weebly platform. We had to make a website using their software and present it. I made an ecommerce site in about three hours.
Confirmed questions1 question
- There was a question about light bulbs and how to get them all lit by determining the heat of a bulb that was already on.
Weebly
Customer Service Representative
Entry Average Neutral experience Decline offer 2 rounds
Interview process
Recruiter call Phone screen Background check Offer
Interview formats
Behavioral Technical Other
I found the remote customer service contractor opening at Weebly online, making $17/hr. I knew it was a contract role going in. Within 3 days of applying, I got an email to set up an interview. Two days after that, I had my phone interview. It was actually with 3 managers, though I mostly heard from 2 of them who did a bad cop/good cop routine. They explained the job details, emphasizing it's strictly contract work without benefits, requiring me to cover 25%-30% in taxes and my own materials. They also mentioned contractors can be let go without unemployment benefits and aren't subject to minimum wage rules. Importantly, there's virtually no chance of moving to employee status. However, it's a good resume builder for Silicon Valley. They do provide about 3 days of remote training before you start assisting clients via email and tickets.
Confirmed questions7 questions
- Tell me about yourself and why you want to work for Weebly?
- Have you used Weebly before?
- Do you have any feedback for us?
Weebly
Customer Service Representative
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Other
The interview process was pretty straightforward. I applied on a weekend, and the company responded via email the next Monday. Unfortunately, I didn't find out for a couple of months that I didn't get the job. The recruiter was supposed to let me know, but didn't until I applied a second time. I actually applied 4 times in total. Two unorganized recruiters rejected me immediately without giving me a chance to show what I could do. I still think it's a great company, they just need to improve their recruiting/HR staff.
Confirmed questions4 questions
- Could you create a Weebly business website, either real or fictional?
- What would you advise a customer who wishes to return an item beyond the 30-day return period?
- How can I upload an image to my website?
Weebly Customer Support Representative Interview Questions
Quoted word for word from Weebly interview reports.
“What are the steps to register for a free Weebly account?”
Read reports →“How can I upload an image to my website?”
Read reports →“Can you estimate how many pennies would fill this table?”
Read reports →“What would you advise a customer who wishes to return an item beyond the 30-day return period?”
Read reports →“Have you used Weebly before?”
Read report →“Could you create a Weebly business website, either real or fictional?”
Read report →“How do you measure progress and assess productivity?”
Read report →“Do you have any feedback for us?”
Read report →“What was your experience like helping customers online and via tickets?”
Read report →Formats, difficulty and experience
Across all 7 Weebly interview reports.