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Weave Customer Support Representative Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 6 interview experiences · FREE TO READ

2.8 Rounds average
Average Typical difficulty
66.7% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Weave.

Showing 3 of 6
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Weave

Customer Service Representative

Operations · more than a year ago

Entry Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Onsite Presentation Offer
Interview formats
Behavioral Presentation

After applying, I was immediately called in for an interview. Coming from retail and coffee backgrounds, these buildings and interviews can be daunting. The recruiting team made me feel right at home and were never bothered by me asking questions and following up with my interview process! I went through 3 interviews, and all of them were very relaxed and casual, allowing me to be myself! I made it through 2 interviews in one sitting, and they pushed me through to a founder interview. I felt right at home talking to Clint Berry! This interview process was awesome. Maddy, one of the corporate recruiters, helped me the whole time, always reminding me that it was okay to ask questions and always asking about the process! I wouldn't want this interview process to have gone any other way! They allowed me to express who I am as a worker and as a person!

Confirmed questions1 question
  • Can you tell me one thing you are working on improving?
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Weave

Customer Service Representative

Operations

Entry Average Neutral experience No offer 3 rounds
Interview process
Phone screen Technical screen Onsite
Interview formats
Technical Behavioral Other

I had a role play phone screen, then a two-person interview, and finally a manager interview. All the interviews were pretty long and had technical questions to check my knowledge. I thought they went well and we had good chemistry, but I got a weird email saying they weren't going to move forward with me. Kinda surprised, not sure what they're really looking for.

Confirmed questions7 questions
  • Can you define what a modem is?
  • Do you know what a network switch is?
  • What about a router?
Weave logo
Weave

Customer Support Representative

Operations

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical

Interviewing at Weave felt empowering and encouraging. They really want you to do your best and set you up for success. The interviewers were friendly and supportive. There are technical requirements to the job, and they send instructions before your interview to give you a chance to get up to speed. The main recruiter is awesome and very quick to respond to emails and help with any concerns.

Confirmed questions1 question
  • How can I contribute to the company?

Weave Customer Support Representative Interview Questions

Quoted word for word from Weave interview reports.

Which computer operating systems have you worked with?

Read report

Can you share an instance where you didn't meet a goal?

Read report

Can you tell me one thing you are working on improving?

Read report

Formats, difficulty and experience

Across all 6 Weave interview reports.

Interview formats

Behavioral 54.5%
Technical 27.3%
Other 9.1%
Presentation 9.1%

Interview difficulty

Easy 16.7%
Average 83.3%
Difficult 0%

Candidate experience

Positive 66.7%
Neutral 33.3%