Wargaming Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Wargaming.
Wargaming
Customer Service Representative
Entry Easy Negative experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The HR person seemed nice at first via email, but during the interview, she was really belittling and argued with everything I said. She kept repeating that she couldn't see any value in me, no matter how friendly I was or how much I smiled. She also accused me of not preparing enough, even though I answered all her questions. What was weird is she didn't even look at my CV and asked me about my background, which was already on my resume.
Confirmed questions4 questions
- What value do you think you can bring to our company?
- Do you spend a lot of time playing games?
- Can you tell me how many years of experience you have in customer service?
Wargaming
Customer Service Representative
Entry Average Positive experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
I was emailed an invitation for an interview after they reviewed my CV and cover letter. My advice is to research the company and its products thoroughly. Being an experienced and enthusiastic gamer is crucial. Prior experience in the sector and strong management skills are also very important. They used example situations to gauge my responses. I was asked about my greatest strengths and weaknesses and how I'm working on improving them. The interview had a great vibe, and if you're into video games, I definitely recommend applying for a role at Wargaming!
Confirmed questions3 questions
- Can you tell me about a time you resolved a conflict with a manager or coworker?
- What do you consider your greatest strengths and weaknesses?
- How are you addressing your weaknesses?
Wargaming
Customer Support Representative
Entry Average Negative experience No offer 5 rounds
Interview process
Recruiter call Phone screen Onsite Take home Background check Offer
Interview formats
Behavioral Technical
First spoke with a recruiter, then had a phone interview which went well. After that, I had an in-person interview with two people from the department I would be joining, although I was initially told I'd meet with over three people. Following the in-person meeting, I completed a 30-minute test. About 4-5 days later, I was told I was moving forward and had to fill out an application with my personal details and references. The next week, I found out I didn't get the job anymore.
Confirmed questions1 question
- What sets you apart from other applicants for this role?
Wargaming Customer Support Representative Interview Questions
Quoted word for word from Wargaming interview reports.
“Do you spend a lot of time playing games?”
Read reports →“Are you into gaming?”
Read reports →“What computer technical issues or problems are you familiar with that go beyond a normal person's understanding?”
Read reports →“Can you tell me how many years of experience you have in customer service?”
Read reports →“What value do you think you can bring to our company?”
Read report →“Can you tell me about a time you resolved a conflict with a manager or coworker?”
Read report →“What sets you apart from other applicants for this role?”
Read report →“Describe the most difficult problem you've encountered in a previous role and explain how you resolved it.”
Read report →Formats, difficulty and experience
Across all 6 Wargaming interview reports.