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Walgreens Boots Alliance Customer Assistant Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 10 interview experiences · FREE TO READ

1.7 Rounds average
Average Typical difficulty
80% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Walgreens Boots Alliance.

Showing 3 of 10
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Walgreens Boots Alliance

Customer Assistant

Sales · a year ago

Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Presentation
Interview formats
Behavioral Presentation Other

So first, they do like a normal interview thing, asking for examples of when you've done stuff. Then, you go on a walk around the store and they ask you what you'd do to make a section better.

Confirmed questions3 questions
  • Could you choose a product and try to sell it to me?
  • Tell me about a time you have done x.
  • What would you do to improve a section of the store?
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Walgreens Boots Alliance

Customer Assistant

Sales · more than a year ago

Entry Difficult Neutral experience Accept offer 1 round
Interview process
Group Presentation
Interview formats
Group Presentation Behavioral

We had a group interview with 5 people. First, they asked about our availability. Then, each of us was asked the same 5 questions. After that, we each had to pick a product from the store and try to sell it to the interviewer. Finally, we were told to walk around the store and interact with customers while they watched.

Confirmed questions1 question
  • Tell us about a time you made a challenging situation fun?
Walgreens Boots Alliance logo
Walgreens Boots Alliance

Customer Assistant

Sales · more than a year ago

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other

First, there was an online screening where I had to rate myself on different things from 1 to 5. Then, I had a one-on-one interview that also included an evaluation on the shop floor. This involved going out onto the sales floor and answering questions, like how I'd help another assistant, how to approach a customer to see if they need help, and also specific tasks such as finding 3for2 deals, locating the cheapest toothpaste, and spending 10 minutes looking for a valentine gift idea for a female.

Confirmed questions7 questions
  • How would you assist a fellow staff member?
  • Can you demonstrate approaching a customer to offer help?
  • Describe how you would assist a customer.

Walgreens Boots Alliance Customer Assistant Interview Questions

Quoted word for word from Walgreens Boots Alliance interview reports.

Find presents suitable for various customer needs, such as a birthday gift for a girl or a Valentine's Day present, ensuring they are within a set budget.

Read reports

Describe a situation where you really went above and beyond to help someone out.

Read report

Can you tell me why you are interested in working for Boots?

Read report

Formats, difficulty and experience

Across all 10 Walgreens Boots Alliance interview reports.

Interview formats

Behavioral 52.6%
Presentation 26.3%
Other 15.8%
Group 5.3%

Interview difficulty

Easy 30%
Average 60%
Difficult 10%

Candidate experience

Positive 80%
Neutral 20%