VXI Global Solutions Technical Support Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at VXI Global Solutions.
VXI Global Solutions
Technical Support
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Take home Group Technical screen
Interview formats
Behavioral Technical Other
The interview process can involve a long day on Zoom with other candidates, completing a lot of paperwork and taking job assessments. The actual interview part was quick, but mine ended up being scheduled for a different day.
Confirmed questions1 question
- What is your definition of customer service?
VXI Global Solutions
Technical Support
Entry Average Positive experience Accept offer 4 rounds
Interview process
Technical screen Recruiter call Phone screen Background check
Interview formats
Technical Behavioral
Had to do some computer testing first to check typing and computer knowledge. Then I talked to the recruiter and after that the dept supervisor. They did require a background check and drug test. I spoke with HR who only gave me minor details, saying they hire for different clients. I had to remind HR I wanted the Tech Support role.
Confirmed questions2 questions
- Tell me about how you handle difficult customer situations.
- Describe your reactions to difficult customers and co-workers.
VXI Global Solutions
Technical Support
Entry Average Negative experience No offer 4 rounds
Interview process
Recruiter call Take home Technical screen Background check
Interview formats
Technical Other
so when you get here as an applicant, first you gotta fill out this form about your health, like some basic health questions. then someone helps you out so you can take the assessment. in the assessment, you'll make your account, then do some basic English multiple choice questions and typing skills stuff. you can also test your typing speed and answer more questions about mobile games. this part is like my experience applying to a BPO company. after you're done with all the questions, you just wait for the results. once the results are out, an employee will call you to let you know if you passed the assessment or not.
Confirmed questions1 question
- No questions were asked as passing the assessment is a prerequisite for the initial interview.
VXI Global Solutions Technical Support Interview Questions
Quoted word for word from VXI Global Solutions interview reports.
“How would you provide walking directions between two specific locations, like from Munoz to SM North?”
Read reports →“What is your definition of customer service?”
Read reports →“What kind of simple questions might be asked?”
Read reports →“Describe your reactions to difficult customers and co-workers.”
Read reports →“Tell me about how you handle difficult customer situations.”
Read report →Formats, difficulty and experience
Across all 5 VXI Global Solutions interview reports.