VXI Global Solutions Technical Support Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at VXI Global Solutions.
VXI Global Solutions
Technical Support Representative
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Take home Onsite Technical screen
Interview formats
Technical Other
The interview was conducted over the phone from the initial to the final stage. You’ll need to complete two assessments. First, you have to go to the site and register. You will take the assessments there. The first one is pretty easy and is just multiple-choice. The second one is a Berlitz assessment, which involves responding to a call and only tests your language proficiency.
Confirmed questions1 question
- How would you persuade me to purchase a product if I were given one?
VXI Global Solutions
Technical Support Representative
Entry Difficult Positive experience Accept offer 2 rounds
Interview process
Take home Recruiter call Technical screen
Interview formats
Technical Behavioral
The interview process was not so good. I passed the exam and got to an initial interview. There were two interviewers, one I found nice, but I am not sure about the other one's thoughts on me, especially since I am a QA specialist applying for a CSR role. I was surprised by the rejection given my 9 years of experience and the fact that it was an account I had worked with. However, I was given another chance by being referred to the Billing and Sales account, and I passed the interview with one of their Operations Managers.
Confirmed questions2 questions
- Do you have sales experience?
- How would you handle customer service calls to turn them into sales, given that customer service is only 20% of the role?
VXI Global Solutions
Technical Support Engineer
Entry Difficult Negative experience No offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
The interview process was tough and chaotic. We had to wait with a large group of people, over 100, before being called. The interviewers seemed disorganized. It was a mess, and then I just got a rejection email, which felt like a waste of time after all that.
Confirmed questions1 question
- What are your long-term career aspirations over the next five years?
VXI Global Solutions Technical Support Engineer Interview Questions
Quoted word for word from VXI Global Solutions interview reports.
“How would you persuade me to purchase a product if I were given one?”
Read reports →“How would you handle customer service calls to turn them into sales, given that customer service is only 20% of the role?”
Read reports →“Did you have sales experience while working as a Technical Support Representative at Startek?”
Read reports →“Could you introduce yourself?”
Read reports →“What are your long-term career aspirations over the next five years?”
Read report →“How would you manage working in a high-stress environment?”
Read report →“Have you had previous phone experience?”
Read report →“Do you have sales experience?”
Read report →“Can you tell me about your previous role?”
Read report →Formats, difficulty and experience
Across all 7 VXI Global Solutions interview reports.