VN Global Bussiness Process Outsourcing Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 27 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at VN Global Bussiness Process Outsourcing.
VN Global Bussiness Process Outsourcing
Customer Service Representative
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical
First you get an email, or they call you to confirm the virtual interview, then they send you the requirements to consider for that day, once you confirm they send you an email with the interview link. Excellent, interview environment 10. Just pay close attention to the questions, drawings, and fulfill what the task requires.
Confirmed questions4 questions
- Do you have previous experience?
- Are you currently studying?
- Do you have your high school diploma completed?
VN Global Bussiness Process Outsourcing
Customer Service Representative
Entry Average Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Take home
Interview formats
Technical Coding
It was during a Google Meet where there were quite a few of us, and there was a person regulating and sharing links that directed you to a Google form where the problems were located, and you were given a time to solve them. This was the first interview; in total, they say there are 3 for the selection process. This first interview lasted approximately 45 minutes.
Confirmed questions2 questions
- Tests of problems to assess your mental quickness, logic, and spelling.
- A problem to see how you would resolve a given situation you might face.
VN Global Bussiness Process Outsourcing
Customer Service Representative
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Group Technical screen Presentation Background check
Interview formats
Group Technical Presentation Behavioral
In my case, it consisted of 3 interviews. The first was virtual and group-based, where you didn't speak but instead completed Google forms about routers/VPNs/internet/customer issues related to cards/keyboard input/spelling. The second interview was also group-based and involved drawing the 'person under a rain cloud' activity, followed by introductions and two activities: one where you had to explain how you'd resolve a customer complaint, and another involving a parachute (the key was to debate it). The third interview was individual, focused on verifying your data, asking more personal questions, and included a simulation of a customer complaint recorded on camera with the camera off.
Confirmed questions2 questions
- What are 3 of your strengths and 2 of your weaknesses?
- Do you see a psychologist?
VN Global Bussiness Process Outsourcing Customer Support Representative Interview Questions
Quoted word for word from VN Global Bussiness Process Outsourcing interview reports.
“How much time do you spend commuting to work?”
Read reports →“What is your current place of residence?”
Read reports →“Have you undergone any bereavement in the past six months?”
Read reports →“Do you see a psychologist?”
Read reports →“Could you invent a story and reflect it in a drawing?”
Read report →“Do you have your high school diploma completed?”
Read report →“Why would you resign?”
Read report →“Are you currently studying?”
Read report →“What is your hourly availability?”
Read report →Formats, difficulty and experience
Across all 27 VN Global Bussiness Process Outsourcing interview reports.