Virgin Media Sales Consultant Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Virgin Media.
Virgin Media
Sales Advisor
Entry Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Other
I applied online and got contacted about 10 days later to book a telephone interview. The first one was with someone whose English wasn't great, so it was hard to get my points across. After a second interview with a fluent speaker, I was invited for an in-store interview. However, I was sent to the store twice and the manager didn't know I was supposed to come. The third time, I called the store beforehand to make sure they were expecting me. The interview itself was in a cramped space at the back of the store, and I felt a bit too formal in a suit.
Confirmed questions1 question
- Can you explain how Virgin Media differentiates itself from its primary competitors?
Virgin Media
Sales Advisor
Mid Average Positive experience No offer 3 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Technical
my exiting interview I had just a few days ago, a lot of question related on past experience, Virgin Media product and job details... I did answer all the question and love the idea of having a chance to work and sales their product. Waiting for a positive response on my interview
Confirmed questions1 question
- Why do you think you'd excel in this position
Virgin Media
Sales Advisor
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical Presentation
Got referred by a family friend. Received an email link to an online application, filled it out, and then was asked to book a phone interview. This phone interview lasted about 20 mins, with basic questions and a quick sales role-play where I had to pretend to be from a holiday company and call back a customer interested in a weekend trip. After that, I was invited for a face-to-face interview, which was about 45 minutes. It involved answering questions about the role and how I'd approach it, plus another sales role-play selling a Virgin Mobile tariff to a caller.
Confirmed questions1 question
- If it's been a really slow day and all calls have been inquiries or difficult customers, how would you handle that while still taking calls?
Virgin Media Sales Consultant Interview Questions
Quoted word for word from Virgin Media interview reports.
“Can you explain how Virgin Media differentiates itself from its primary competitors?”
Read reports →“If it's been a really slow day and all calls have been inquiries or difficult customers, how would you handle that while still taking calls?”
Read reports →“What is your unique selling proposition?”
Read reports →“How would you approach selling in different situations?”
Read reports →“Can you share an instance where you exceeded expectations for a customer?”
Read report →“Tell me about a time you exceeded expectations for a customer.”
Read report →“What do you think will contribute to your success at Virgin Media?”
Read report →“Can you tell me what drives you to meet sales goals?”
Read report →“Why do you think you'd excel in this position”
Read report →Formats, difficulty and experience
Across all 9 Virgin Media interview reports.