Viagogo E Commerce Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Viagogo.
Viagogo
Seller Support Associate
Entry Easy Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Other
The interview was pretty straightforward. Since I was already working in another department at the company, it made things a bit easier. Nothing too complex. The interviewers asked scenario-based questions and conducted the interview in multiple languages.
Confirmed questions1 question
- Can you describe an instance where you had to handle a challenging customer?
Viagogo
Seller Support Associate
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Background check
Interview formats
Behavioral Technical
The interview process felt really up-to-date. It started with a phone call from the recruiter to talk about the company. Then, there was a Skype chat with people from the main office who went into more detail about the company's business. After that, I had an in-person meeting with the local managers who explained the role I applied for and asked questions about my resume. Everyone I met was super friendly and made me feel at ease.
Confirmed questions1 question
- What makes you the best candidate for this position?
Viagogo
Seller Support Associate
Entry Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Recruiter call Technical screen Phone screen
Interview formats
Behavioral Technical
I started with a recruiter phone screen asking basic questions about my CV, past experiences, and my time in Ireland. Then, I had a face-to-face meeting with recruiters to further discuss my experiences and background. This included a basic Portuguese/English language test and some customer service role-playing exercises. Following that, a Team Leader called me to discuss the team, job duties, and my past experience. The whole process was smooth with consistent updates via email or phone.
Confirmed questions1 question
- Tell me about a time you used problem-solving skills to resolve an issue in your career.
Viagogo E Commerce Associate Interview Questions
Quoted word for word from Viagogo interview reports.
“What is your reason for leaving your present employment?”
Read reports →“What's your approach to managing difficult clients?”
Read reports →“Can you describe an instance where you had to handle a challenging customer?”
Read reports →“Can you describe a time when you had to go above and beyond to ensure a customer's needs were met?”
Read reports →“What makes you the best candidate for this position?”
Read report →“Tell me about a time you used problem-solving skills to resolve an issue in your career.”
Read report →Formats, difficulty and experience
Across all 6 Viagogo interview reports.