Verizon Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 555 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Verizon.
Verizon
Sales Representative
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
The interview was nice; they asked good questions and were looking for creative thinking and personality. I felt like we had a real conversation instead of just answering questions. Going in confident, knowing my resume, and having a few sales experiences I could talk about really helped, even though I didn't have much sales experience back then. I used the experience I had, along with an example of helping someone reach a goal. The chat lasted about 30-40 minutes.
Confirmed questions1 question
- Tell me about an impactful accomplishment you are most proud of.
Verizon
Sales Representative
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
First, a recruiter call then you will interview with a store manager. This is the person who makes the hiring decision so make sure you sell yourself. It's a basic STARS interview, basically asking you about a time you did something. If you have wireless experience and a history of fraud activations, you'll get hired. This is an entry-level job, so don't expect a 100k salary. Management will try to sell you on commission, but it has a cap. Expect to make around 50k a year, or 65k if you're a top seller.
Confirmed questions1 question
- Can you describe a situation where you had to resolve an issue and what the final result was?
Verizon
Sales Representative
Mid Difficult Negative experience No offer 4 rounds
Interview process
Recruiter call Technical screen Presentation Offer
Interview formats
Behavioral Presentation
Had some really intense pre-screening interviews first. Then, after hours, they wanted to chat at 7:30pm, and it was basically me trying to convince them I was the best fit. Even though I had all the qualifications, they ended up going with someone else and said they'd keep me in mind, but that never happened. If you're interviewing and they ask more than 5 'tell me about a time' questions, they likely already have someone picked.
Confirmed questions2 questions
- Can you describe your daily tasks in a comparable position at a competitor?
- Walk me through your day-to-day activities in a similar role you held at a competitor.
Verizon Sales Representative Interview Questions
Quoted word for word from Verizon interview reports.
“What would you do if you were managing a former coworker who wasn't performing well under your supervision?”
Read reports →“How would you handle a situation where you need to get a customer's spouse involved in the sales process?”
Read reports →“Can you share an instance where a customer came in and immediately started shouting at you before you could even speak? What was your response?”
Read reports →“How would you handle a situation where a frustrated customer comes into the store needing help with their phone plan?”
Read reports →“Considering what you now know about our credo, what does it signify to you and why is adhering to it crucial for an employee?”
Read report →“What would you do with an angry customer complaining about their phone, and how did you resolve it?”
Read report →“What is your availability like, given the full-time nature of the job and only one day off each week?”
Read report →“What if I asked you to learn about me and then sell me a product based on that?”
Read report →“Tell me about a time a customer came into the store upset, how you handled it, and what the outcome was.”
Read report →Formats, difficulty and experience
Across all 555 Verizon interview reports.