Vans Retail Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 10 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Vans.
Vans
Store Associate
Entry Average Positive experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Other
We sat down for a friendly chat. They asked about my availability and more personal questions. It felt more like a casual conversation than a formal interview, which was nice. It seemed like they were seeking people who are more outgoing.
Confirmed questions2 questions
- Can you describe your personality?
- When are you available to work?
Vans
Retail Associate
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Take home Presentation
Interview formats
Behavioral Presentation
You can apply on the website and then you'll be asked to do a quick and easy video interview with some questions. These questions are for the hiring team to get a better sense of who you are and to see if you're a good fit to join the Vans team.
Confirmed questions1 question
- Tell us about a time you faced a challenge, how you handled it, and what happened in the end.
Vans
Cashier
Entry Average Negative experience Decline offer 1 round
Interview process
Group
Interview formats
Group
The interview was unpleasant. It was a group interview with about 10 people and only one interviewer. The interviewer didn't even ask for our names, which made me think they weren't really interested.
Confirmed questions4 questions
- What are your name and a little about yourself?
- What do you know about being a cashier?
- How do you deal with angry customers?
Vans Retail Associate Interview Questions
Quoted word for word from Vans interview reports.
“What would you do if a customer called to put a shoe on hold, but it had already been sold and there were no more in stock? How would you assess the situation, and how would this make you feel?”
Read reports →“How do you deal with angry customers?”
Read reports →“What do you know about being a cashier?”
Read reports →“How would you handle a situation where a customer is unhappy with the service they received?”
Read reports →“When are you available to work?”
Read report →“Can you describe your personality?”
Read report →“Why do you want this job?”
Read report →“Tell me about your previous job, including your duties and the reasons for leaving.”
Read report →“Describe a time you handled a stressful situation.”
Read report →Formats, difficulty and experience
Across all 10 Vans interview reports.